Shop Marketing Pros

JUNE 14, 2023

Alternative paths to success (00:05:21)* The hosts and Kieran discuss the idea that college is not the only path to success and how apprenticeships are viewed differently in Europe. The hosts compare it to the Ritz Carlton and Chick-fil-A. Talks about how technicians are getting paid more and how AI is useful for communication.

Auto Repair 130

Auto Repair Auto Repair Shop Service Advisor Customer Service 130

CATI

JUNE 27, 2024

Many employers want candidates who have completed hands-on auto parts training programs or apprenticeships. Customer Service and Problem-Solving Skills Working in auto parts often involves interacting with customers, whether they are individual vehicle owners or professionals in the automotive repair industry.

Apprenticeship 97

Apprenticeship Technical Management Automotive Repair 97

Auto Service World

MARCH 13, 2025

Service advisors had the chance to take classes on topics like customer service and selling strategies. The Vision Expo saw the aisles packed with attendees to check out the latest in tools, shop management software, business solutions and more. Attendees came in from across the U.S., Canada, Australia and beyond.

Service Advisor 191

Service Advisor Management Technical Customer Service 191