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It will feature technical and management training, led by leading instructors ready to equip shop owners, serviceadvisors and technicians with essential skills AAPEX will be held November … The post AAPEX announces training schedule appeared first on Auto Service World.
Whether you’re managing the shop, the front counter or inside the bay, experts from across the industry weigh in on what shop owners, serviceadvisors and technicians need to know to stay on top of their game The post <span style=color:#ff0000>From the Magazine:</span> The 2023 Training Report appeared first on Auto Service World.
To start, prospective apprentices should research and understand the different specializations within the field, such as automotive service technicians, auto body repair technicians, and automotive serviceadvisors. Securing an apprenticeship is a pivotal step in gaining this experience.
He outlined expectations for techs and serviceadvisors — but also what they expect from their boss. He gave insights during the program into how to take a measured approach and ensure processes are in place to meet customer expectations, including 14 points for management to run the business successfully.
It was a natural transition to the sales counter and a serviceadvisor position. His company has also developed an apprenticeship program with set time frames. And were developing one for serviceadvisors as well, he explains. Fox worked his way up to store manager.
Alternative paths to success (00:05:21)* The hosts and Kieran discuss the idea that college is not the only path to success and how apprenticeships are viewed differently in Europe. AI and ServiceAdvisors (00:20:03)* Discusses how AI can give serviceadvisors superpowers by reducing the time they spend on the phone and behind screens.
Just 5 years later, Micah, who had worked in the shop over school breaks as a teenager and trained as a serviceadvisor at Ford, rejoined the team. In 2013, the shop rebranded as Exclusive Automotive, signifying a fresh chapter while honoring its roots. Together, Wayde and Micah have built something truly remarkable.
Some training facilities require an apprenticeship, which allows the majority of technicians to find jobs while still completing their education. A college degree in automotive technology often takes around four years, but you can typically complete an automotive technician training program for entry-level positions in just over a year.
Some training facilities require an apprenticeship, which allows the majority of technicians to find jobs while still completing their education. A college degree in automotive technology often takes around four years, but you can typically complete an automotive technician training program for entry-level positions in just over a year.
Serviceadvisors had the chance to take classes on topics like customer service and selling strategies. At the Overland Park Convention Centre, management training looked at how owners can improve their business by way of training in topics such as financial, leadership, artificial intelligence and more.
A four-year apprenticeship under John Wanger gave Wimmer the foundation to open his shop, Wimmer Automotive, in 2013. Cars have been evolving dramatically, and I’ve realized the need for friendly, knowledgeable automotive technicians and serviceadvisors, Wimmer explained.
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