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Marketing Strategies To Attract and Retain Your Ideal Customers

AutoShopOwner

I remember one particular customer who came in for his discounted oil change that included a free tire rotation. When I offered to replace them, he shouted, Dont touch the wipers, just change the oil, rotate the tires, and let me be on my way!

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VIP Tires Donates $3K to Lowell Public Schools

Tire Review Magazine

VIP Tires & Service announced a $3,030 donation to Lowell Public Schools in Massachusetts, after an “Oil Changes for Education” initiative. The “Oil Changes for Education” program offered $10 oil changes, with 100% of the proceeds going to the local school community.

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VIP Tires & Service Executive Chairman’s Five Steps to Keeping Customers for Life

Tire Review Magazine

If you’re here for an oil change, we aren’t just going to do your oil change. Is he going to get a raise because he gets an ASE certification?” ” We told people that for every two ASEs they get, they’ll get an automatic raise. What’s in it for him?

ASE 105
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VIP Tires & Service Executive Chairman’s Five Steps to Keeping Customers for Life

Tire Review Magazine

If you’re here for an oil change, we aren’t just going to do your oil change. Is he going to get a raise because he gets an ASE certification?” ” We told people that for every two ASEs they get, they’ll get an automatic raise. What’s in it for him?

ASE 97
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Auto Repair Industry Podcast List

Shop Marketing Pros

Podcast Description: Entertaining, empowering and educational automotive news and car culture, featuring guest interviews from all over the world, with host Frank Leutz, shop owner and ASE Certified technician. Are you tired of trying to attract new clients by offering cheap oil changes only to never see them again?

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Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Our customers] time is valuable and no one wants to wait whether you’re waiting 30 minutes for an oil change or two hours for a repair, he says. If a customer comes in for an oil change, and we do exactly what we said we would, what drives a customer to come back?

IT 98
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Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Our customers] time is valuable and no one wants to wait whether you’re waiting 30 minutes for an oil change or two hours for a repair, he says. If a customer comes in for an oil change, and we do exactly what we said we would, what drives a customer to come back?

IT 96