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The role of a serviceadvisor is primarily customer-facing. With that said, serviceadvisors in autobodyshops or dealerships are also responsible for overseeing workflow in these businesses, meaning they’ll constantly interact with technicians, mechanics, and other employees in the workshop.
In my auto airhead days, I would cross my fingers at every inspection, just praying the mechanic or serviceadvisor told me I was all good and only needed to pay $65 for the job. No excessive body damage – safety issue and will need to be taken to an autobodyshop. I hope you have insurance!
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