Automotive Training Centre

APRIL 3, 2024

Once completing dispatch training and enter the fast-paced world of logistics and truck dispatch, you’ll discover customer service is the backbone of successful operations. At ATC Montreal, we understand dispatchers’ challenges and their crucial role in ensuring customer satisfaction.

Customer Service 294

Customer Service Auto Mechanic Training Trucking Software 294

Automotive Training Centre

SEPTEMBER 20, 2023

However, customer service representatives play a pivotal role in ensuring that the wheels keep turning literally and metaphorically. After undergoing dispatch training, a customer service rep in this sector is well-equipped to handle a range of tasks, from managing freight logistics to ensuring vehicle uptime.

Customer Service 279

Customer Service Transportation Auto Mechanic Training Automotive 279

Automotive Training Centre

JULY 11, 2023

Customers today have access to a wide range of options and resources to research, compare, and make informed decisions, so the role of exceptional customer service cannot be understated. This shift has propelled customer service to the forefront of business success.

Customer Service 246

Customer Service Auto Mechanic Training Automotive Mechanic 246

CATI

JANUARY 23, 2025

This blog post explores how servicing luxury cars differs from regular auto repair and how your auto mechanic training can prepare you for these specialized tasks. At CATIs automotive training, students learn how to use diagnostic tools and software to navigate the complexities of these advanced systems.

Mechanic 90

Mechanic Auto Mechanic Training Auto Repair Automotive 90

Automotive Training Centre

NOVEMBER 15, 2023

Absence of an Efficient System One of the most common career challenges for service advisors after service advisor training is the need for a streamlined system within the service department. This can lead to clarity, delays, and customer satisfaction. Do you want to explore our in-depth service advisor courses ?

Service Advisor 306

Service Advisor Management Automotive Technical 306

Automotive Training Centre

FEBRUARY 1, 2024

Effective Warranty Administrators are vital in handling issues related to product warranties, applications, and claims, a significant part of a company’s operations and customer service efforts. Warranty Administrators often liaise between customers, service departments, and manufacturers.

Service Advisor 263

Service Advisor Customer Service Auto Mechanic Training Automotive 263

Automotive Training Centre

MAY 3, 2024

The Rise of Generative AI in Automotive Design and Manufacturing Generative AI refers to artificial intelligence that can design software, predict outcomes, automate tasks, and even create human-like text based on the data it is fed. You’ll likely encounter generative AI applications after automotive technology training.

Retail 261

Retail Automotive Customer Service Auto Mechanic Training 261