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The role of an automotive serviceadvisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. In essence, serviceadvisors ensure customer satisfaction while driving the business’s revenue through service and sales.
For these people, auto sales training plays a crucial role in developing their interpersonal skills, learning about the psychology of the consumer, and honing their adeptness at communicating in a way that appeals to prospective purchasers. This helps ensure they know how to balance giving excellent service and building client loyalty.
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