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If automechanics are the lifeblood of the automotive repair industry, serviceadvisors are its beating heart. In addition to acting as the bridge between customers and the service team at auto repair shops, serviceadvisors are responsible for many other tasks that, quite literally, can make or break the business.
ServiceAdvisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.
The role of an automotive serviceadvisor is pivotal within the automotive service industry. This professional acts as a bridge between customers and the technical team that services vehicles. In essence, serviceadvisors ensure customer satisfaction while driving the business’s revenue through service and sales.
Transitioning from serviceadvisortraining at ATC to a role as a Warranty Administrator can be a rewarding career path. As per serviceadvisortraining, a warranty administrator must possess organizational skills. As a warranty administrator, hone your communication skills during serviceadvisortraining.
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