Autoflow

NOVEMBER 3, 2023

Why Quality Control Matters for Auto Repair Shops By taking care of the details on every repair order, you set a higher standard that will pay off for your auto repair shop. Its systems work for auto repair shops and other businesses in the automotive industry.

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Auto Repair Shop Auto Repair Oil Change Automotive Repair 105

AutoFix

MAY 22, 2024

Opening an auto repair shop can be a rewarding venture for those passionate about cars and customer service. With the guidance of AutoFix Auto Shop Coaching, let’s delve into the pros and cons of entering this industry. Community Engagement Auto repair shops play a crucial role in their communities.

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Auto Repair Shop Auto Repair Technical Management 52

Automotive Training Centre

NOVEMBER 15, 2023

Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.

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Service Advisor Management Automotive Technical 278

Shop Marketing Pros

JUNE 9, 2023

Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article.

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Auto Repair Shop Auto Repair Management Education 130

Automotive Management Network

JULY 13, 2023

Are you ready to propel your auto shop business to new heights in 2023? Look no further than the transformative power of an automotive business coach. By enlisting the expertise and support of a trusted advisor, you can overcome roadblocks, maximize profits, and unlock the full potential of your automotive empire.

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Auto Repair Shop Auto Repair Customer Service Management 52

Automotive Training Centre

NOVEMBER 2, 2023

The automotive detailing business is highly competitive, and for independent auto detailers, standing out and attracting a loyal customer base is essential for success. While providing top-notch service is a crucial aspect of this industry, marketing is pivotal in bringing your business to the forefront.

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AutoFix

JUNE 19, 2024

By Coach Chris Cotton, Auto-Fix Auto Shop Coaching In the fast-paced world of auto repair, efficiency and customer satisfaction are key to a thriving business. One of the pivotal roles that contribute to this success is that of a service writer.

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AutoVitals

DECEMBER 28, 2023

In the highly competitive automotive aftermarket industry, you need more than exceptional mechanical skills to stay ahead of the competition. In addition to excellent repair work and customer service, you must understand and master the art of marketing. To thrive, shops must embrace a broader range of marketing tactics.

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Automotive Services Automotive Auto Repair Shop Auto Repair 77

Lankar

MARCH 2, 2020

Auto repair shops are more service driven. With their superior levels of customer service and by focus on developing customer loyalty, they tend to drive their business towards success. So, is marketing really important for an auto repair shop? The answer is, yes.

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Automotive Training Centre

MAY 29, 2024

Becoming a shop foreman is a coveted role in the automotive industry. This position might seem like a distant goal for recent auto mechanic school graduates, but it’s entirely within reach with the right skills, knowledge, and attitude. This foundation is built during your time at auto mechanic school.

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Mechanic Auto Mechanic Training Auto Repair Shop Technical 237

The Mechanic Doctor

MAY 25, 2024

The Mechanic Doctor - Resources for Amateur and Pro Auto Mechanics Finding the right auto repair shop can be like finding a cache of hidden treasures. Begin with the aid of asking for suggestions from buddies, circle of relatives, and co-workers who’ve had beautiful stories with vehicle repair stores.

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RepairPal

FEBRUARY 7, 2024

Customers heavily rely on your auto repair shop to fix their vehicles and provide a reliable and trustworthy service experience. Here are 5 ways that your shop can build trust with automotive customers.

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Automotive Training Centre

MARCH 27, 2024

You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths.

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Autoflow

SEPTEMBER 13, 2023

Every time a customer drives away from their shop, you risk losing them to a competitor’s alluring discount or location. The secret to automotive customer retention lies in offering convenience and building trust so they don’t go anywhere else. Wouldn’t you rather run one of those shops that people rave about?

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Automotive Auto Repair Shop Auto Repair Software 98

Automotive Training Centre

JUNE 4, 2024

Embarking on a career after auto mechanic training is exciting, especially for those with a passion for vehicles and a knack for problem-solving. Managing an automotive shop could be the perfect path for those aiming for leadership roles. This role requires technical expertise, leadership skills, and business acumen.

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Auto Mechanic Training Mechanic Management Technical 249

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Did you like this article?

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Automotive Training Centre

OCTOBER 1, 2024

Whether you’re just starting or looking to fine-tune your skills, several apps are designed to help you study more efficiently, practice more effectively, and become more knowledgeable in automotive repair. In this post, we’ll explore three of the most useful apps for students in auto mechanic training.

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Bolt on Technology

JUNE 10, 2024

The automotive industry continues to rapidly progress when it comes to technology. But while vehicles and equipment are becoming more advanced, you may be resistant to adopting new automotive shop software and technology that could vastly improve your operations.

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Software Automotive Auto Repair Shop Auto Repair 57

Automotive Management Network

JANUARY 18, 2021

What kind of telephone system does your auto repair shop use ? Many smaller shops use the traditional, landline phone systems that we are all familiar with. How do on-premise phone systems differ from hosted telephone systems, and how can expanded telephone features help a shop’s marketing and bottom line?

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BA Auto Care

JUNE 30, 2023

Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. The individual customer’s driving habits drive the details of the plan.

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Auto Profit Masters

JANUARY 9, 2024

Operating a successful auto repair shop will entail more than just automotive skills. Today, auto repair marketing software is available to help shop owners with many types of administrative and marketing tasks. What Does Auto Repair Marketing Software Do?

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Auto Repair Software Auto Repair Shop Management 130

Automotive Training Centre

JANUARY 17, 2024

Obtaining certifications from recognized automotive bodies can enhance your credibility. As an independent auto body estimator, staying updated helps build a stellar reputation. Engage with local auto repair shops, insurance companies, and car dealerships. Are you interested in our auto body courses ?

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Auto Service World

SEPTEMBER 12, 2024

Canadian vehicle owners are facing rising costs for maintenance and repairs as inflation continues to impact the automotive aftermarket. Power 2024 Canada Customer Service Index—Long-Term (CSI-LT) Study found that the average cost of a dealership visit has climbed to $465, up from $432 a year ago, a 7.6 per cent jump.

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AutoFix

OCTOBER 29, 2024

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.

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Business Actualization

JUNE 6, 2023

These advancements in AI technology promise to enhance convenience and improve customer service. Artificial intelligence (AI) can transform the auto repair business in many ways, including the potential to revolutionize the direct link between customers and shop owners by providing accurate vehicle information based on real-time data.

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Auto Repair Auto Repair Shop Insurance Customer Service 130

Auto Profit Masters

JULY 7, 2023

I wanted to have a shop to call my own and be able to run things my way.” Chris was ready to step back into the automotive industry after working as a commercial electrician for a time, an experience that taught him the office side of the business: service management, inventory, equipment purchases, and material planning for jobs.

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Automotive Auto Repair Management Auto Repair Shop 130

Shop Marketing Pros

JUNE 14, 2023

Timestamps *Introduction and Sponsorship (00:00:01 – 00:00:39)* The speakers introduce the podcast and thank the sponsor, Repair Pal. Opportunity in CRM (00:02:55)* Kieran discusses the opportunity he sees in the CRM side of the auto repair industry. The hosts compare it to the Ritz Carlton and Chick-fil-A.

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Auto Repair Auto Repair Shop Service Advisor Customer Service 130

Institute for Automotive Business Excellence

OCTOBER 14, 2024

Innovation Teams These seven unconventional team leadership approaches were designed to motivate independent automotive repair shop employees to feel connected to their work, the team, and the business. Keeps the team up to date on emerging automotive technologies. Encourages positivity in the workplace.

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Automotive Repair Automotive Auto Repair Shop Auto Repair 52

Autoflow

DECEMBER 14, 2023

Technology has transformed everything we do in a day, including how we work in auto repair shops. By now, most shops use shop management software to optimize workflows and processes. Using tablets in auto repair bays truly made for a game-changer. Why Use a Tablet for Your Auto Repair Shop?

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AutoVitals

APRIL 13, 2023

For small business owners, operating multiple auto repair shops is a complex endeavor that requires a great deal of coordination and attention to detail.

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Auto Repair Software Auto Repair Shop Customer Service 52

AutoInc.

MARCH 6, 2024

Technical Focus: Since most auto shop owners come from a technical background, they may prioritize technical training over leadership development. Time Constraints: Running an auto repair shop can be time-consuming, feeling caught up in the day to day. She has been an auto shop owner since 1999.

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Auto Repair Shop Auto Repair Technical Customer Service 110

Shop Marketing Pros

AUGUST 6, 2024

Do you believe that your auto repair shop is the same as every other auto repair shop? Most shop owners don’t, and they’re right. If your shop is the cheapest in town but your customer service skills aren’t the best, don’t try to differentiate on customer service until you’ve solidified those skills.

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Auto Repair Shop Auto Repair Customer Service Service Advisor 130

Autoflow

JUNE 6, 2023

Even better, they also pay with the click of an icon, thanks to automotive text messaging. With platforms like Autoflow’s digital vehicle inspection (DVI) software, auto repair shops deliver convenience while showcasing their expertise. That way, customers can see what work is done, then get on with their busy days.

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AutoFix

MARCH 22, 2024

AutoFix Auto Shop Coaching , spearheaded by Chris Cotton , believes that a well-trained and motivated team is the backbone of any successful auto repair shop. Training Technicians for Success Developing Technical Skills Continuous learning is key in the ever-evolving auto repair industry.

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Auto Repair Shop Auto Repair Technical Management 52

Shop Marketing Pros

JUNE 21, 2024

If you’re an auto repair shop owner you’re no stranger to questions about pricing. People want to know why you’re so much higher (or lower) than the shop down the street, or why they can buy the part so much cheaper online. There are a lot of marketing companies in the automotive industry. Yeah… crazy, I know.

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Auto Repair Auto Repair Shop Media Customer Service 130

Automotive Management Network

AUGUST 30, 2024

In an earlier article we discussed how to negotiate with customers who leave bad online reviews for auto repair shops. This is only half the strategy for shops that want good online profiles, though. The other part is more proactive and involves giving your customers incentives to leave you good reviews.

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Management Auto Repair Shop Auto Repair Customer Service 52

C and C Automotive

AUGUST 10, 2024

Choosing The Right Auto Repair Shop Selecting a reputable auto repair shop is crucial for quality transmission repairs or replacements. Look for a shop with certified technicians, positive customer reviews, and a clear warranty policy.

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