AutoFix

JANUARY 17, 2025

Running a successful auto repair shop requires more than just technical expertise. If your shop is struggling with inconsistent profit margins, team dynamics, or long-term growth strategies, it may be time to consider professional business coaching. Why Choose AutoFix Auto Shop Coaching?

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RepairPal

SEPTEMBER 3, 2024

Attract high-quality customers to your auto repair shop with strategies like word-of-mouth, a strong online presence, and customer service. The post How to Attract High-Quality Customers To Your Auto Repair Shop appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Solera

MAY 8, 2023

Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop. Like a Driver Assistant, but for auto repair shops. Identifix Shop Manager enables you to maximize the amount of money made on each vehicle repair. Try a demo today!

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Bolt on Technology

MARCH 25, 2025

One key consideration is how you keep track of your customers. This becomes more complicated in the auto repair shop industry because many of your customers will have more than one vehicle.

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AutoFix

OCTOBER 29, 2024

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.

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Business Actualization

DECEMBER 26, 2022

So even if you’re the best deal in town, offer the highest quality service, the most knowledgeable staff, or friendliest customer service — none of that is apparent unless the customer walks through the door in the first place. They might believe you, but some customers are tough cookies.

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AutoShopOwner

NOVEMBER 15, 2024

While there are many facets to operating a successful auto repair business, one thing that is common to all is that it needs to be profitable. The fact is that too many auto repair shops struggle financially. Most auto repair shops either have an in-house bookkeeper or an accountant to generate these reports.

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RepairPal

FEBRUARY 23, 2024

Keeping customers happy is the key to a successful auto repair business. Check out these 6 ways to improve customer service in your auto repair shop. The post 6 Ways to Improve Customer Service in Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

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AutoShopOwner

NOVEMBER 19, 2024

At Three Rivers Bookkeeping, our auto repair shop clients have experienced significant financial improvements this year – and we’re raising a toast to them in this post! This boosted shop morale and employee performance! On-going education helps improve customer service, therefore boosting revenue.

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AutoShopOwner

AUGUST 9, 2023

Running an auto repair shop is a rewarding career and an integral part of a community. As an auto shop owner, you must understand the importance of implementing the necessary systems and processes to keep your business profitable and sustainable long-term.

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AutoVitals

AUGUST 15, 2024

Miramar Automotive and Transmission was recently voted the Best Auto Repair Shop in San Diego by San Diego Magazine. This well-deserved achievement recognizes Miramar Automotive’s years of dedication to customer service and excellence.

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Business Actualization

DECEMBER 26, 2022

So even if you’re the best deal in town, offer the highest quality service, the most knowledgeable staff, or friendliest customer service — none of that is apparent unless the customer walks through the door in the first place.

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Autoflow

NOVEMBER 3, 2023

Why Quality Control Matters for Auto Repair Shops By taking care of the details on every repair order, you set a higher standard that will pay off for your auto repair shop. Its systems work for auto repair shops and other businesses in the automotive industry. Book a demo today.

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AutoVitals

DECEMBER 11, 2023

Vehicles have become more complex, and auto repair shops are busier than ever. Integrating auto repair shop software designed to meet the demands of the independent auto repair industry will significantly streamline operations and enhance customer service.

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Shop Marketing Pros

JUNE 9, 2023

Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Let’s get started.

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Automotive Training Centre

MAY 29, 2024

This blog post explores the responsibilities, necessary skills, and the journey to becoming a successful shop foreman, providing a comprehensive insight into this rewarding career. This role includes managing a team of mechanics, ensuring the quality and efficiency of repairs, and handling customer relations.

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Bolt on Technology

OCTOBER 1, 2024

Keeping your auto repair shop running smoothly while attracting new customers remains a top priority for most auto repair shop owners. That’s where auto repair shop software can help.

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Shop Marketing Pros

NOVEMBER 25, 2024

Plus, it humanizes your shop and gives customers a better idea of who’s working on their car. Whether it’s showcasing a technician’s expertise or featuring a customer service rep explaining how things work in your shop, involving your team shows the human side of your business.

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Automotive Training Centre

DECEMBER 6, 2023

This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.

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Automotive Training Centre

NOVEMBER 15, 2023

Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.

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Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. Independent shops often have a more personal touch, allowing you to build strong relationships with your customers and experience greater autonomy in your work.

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Automotive Training Centre

OCTOBER 1, 2024

While it’s primarily designed for consumers, the app is a valuable tool for auto mechanic school students to observe professional repair processes and get insights into the real-world workflow of auto technicians.

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Automotive Training Centre

JUNE 4, 2024

As a shop manager, you’ll oversee the day-to-day operations of an automotive repair shop, ensuring that everything runs smoothly and efficiently. It requires strong leadership, excellent customer service skills, and a solid understanding of business operations.

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RepairPal

OCTOBER 23, 2024

Vince's Motors in Baltimore, MD, RepairPal Certified auto repair shop focuses on quality customer service and community involvement. The post RepairPal Certified Shop Profile: Vince’s Motors appeared first on RepairPal Shops Blog: Modern Shop Owner.

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RepairPal

OCTOBER 11, 2024

Learn how RepairPal Certified auto repair shops build relationships with customers through customer service, customer engagement, and loyalty programs. The post Building Strong Customer Relationships in Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Lankar

MARCH 2, 2020

Auto repair shops are more service driven. With their superior levels of customer service and by focus on developing customer loyalty, they tend to drive their business towards success. So, is marketing really important for an auto repair shop? The answer is, yes.

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Mitchell 1

APRIL 2, 2024

Due to high demand, we've expanded our shop management, Manager SE service of Active Recall automatic notifications to cover nearly all vehicles. Now, shops can build trust and confidence by reinforcing their commitment to safety and customer service.

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Automotive Training Centre

JANUARY 17, 2024

As an independent auto body estimator, staying updated helps build a stellar reputation. Engage with local auto repair shops, insurance companies, and car dealerships. The more people know about your services, the more likely you will get referrals. Attend industry events, workshops, and seminars.

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AutoFix

MARCH 19, 2025

In the auto repair industry, customer service is just as important as technical expertise. One of the biggest challenges shop owners and service advisors face is handling difficult conversationsespecially when customers express frustration or assign blame for vehicle issues.

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Automotive Training Centre

NOVEMBER 2, 2023

Encourage satisfied customers to leave reviews and ratings on platforms like Google My Business to boost your credibility. As an independent auto detailer, the key to success lies in how you market your services. Collect feedback from your customers and actively listen to their concerns or suggestions.

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AutoFix

FEBRUARY 16, 2024

In the competitive auto repair industry, efficiency isn’t just about speed; it’s about streamlining operations in a way that maximizes productivity without compromising quality. As an experienced auto repair shop coach, we understand the challenges shop owners face in achieving this balance.

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AutoFix

MAY 22, 2024

Opening an auto repair shop can be a rewarding venture for those passionate about cars and customer service. With the guidance of AutoFix Auto Shop Coaching, let’s delve into the pros and cons of entering this industry. Community Engagement Auto repair shops play a crucial role in their communities.

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Automotive Management Network

JULY 13, 2023

From strategic planning to streamlined operations, get ready to shift gears and drive your auto repair shop to unparalleled success. Within the context of an auto repair shop, a business coach can provide invaluable guidance to navigate industry complexities, optimize processes, and fuel growth.

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Shop Marketing Pros

FEBRUARY 28, 2024

In this episode, Kim reviews the book “Unreasonable Hospitality” and talks about ways you can become so good at customer service and making your customers feel special, that the world would consider it unreasonable. Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast.

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Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Did you like this article?

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Auto Profit Masters

JANUARY 9, 2024

Operating a successful auto repair shop will entail more than just automotive skills. Today, auto repair marketing software is available to help shop owners with many types of administrative and marketing tasks. Let’s look at a few of the benefits of investing in this software before you open your shop.

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The Mechanic Doctor

JUNE 23, 2023

The Mechanic Doctor - Resources for Amateur and Pro Auto Mechanics In today’s fast-paced digital world, it has become essential for businesses to leverage the power of online platforms to promote their products and services. This holds true even for auto repair shops looking to attract new customers and retain existing ones.

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