AutoFix

SEPTEMBER 19, 2023

The world of auto repair is a dynamic blend of technical expertise, customer service, and business acumen. The independent auto repair shop owner, as the epicenter of this universe, has a unique set of responsibilities.

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Auto Repair Shop Auto Repair Finance Customer Service 40

AutoFix

SEPTEMBER 19, 2023

A major component in fostering this trust is exceptional customer service. But what does exceptional customer service entail? Bob Farrell, a legend in the service industry, provides a profound and simple answer: “Give them the pickle!” By embracing Bob Farrell’s “Give them the pickle!”

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Auto Repair Customer Service Auto Repair Shop Education 40

Automotive Training Centre

DECEMBER 6, 2023

This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.

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Service Advisor Automotive Services Automotive Automotive Repair 271

Automotive Training Centre

JANUARY 17, 2024

As an independent auto body estimator, staying updated helps build a stellar reputation. Engage with local auto repair shops, insurance companies, and car dealerships. The more people know about your services, the more likely you will get referrals. Attend industry events, workshops, and seminars.

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Auto Body Shop Insurance Auto Mechanic Training Auto Repair Shop 230

AutoInc.

MARCH 6, 2024

Technical Focus: Since most auto shop owners come from a technical background, they may prioritize technical training over leadership development. Time Constraints: Running an auto repair shop can be time-consuming, feeling caught up in the day to day. Don’t attack.

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Auto Repair Shop Auto Repair Technical Customer Service 110

AutoFix

MARCH 22, 2024

AutoFix Auto Shop Coaching , spearheaded by Chris Cotton , believes that a well-trained and motivated team is the backbone of any successful auto repair shop. Onboarding : Properly introduce new hires to your shop’s operations, culture, and expectations to set them up for success from day one.

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Auto Repair Shop Auto Repair Technical Management 52

Shop Marketing Pros

JUNE 9, 2023

Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Let’s get started.

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Auto Repair Shop Auto Repair Management Education 130

Autoflow

NOVEMBER 3, 2023

Why Quality Control Matters for Auto Repair Shops By taking care of the details on every repair order, you set a higher standard that will pay off for your auto repair shop. Its systems work for auto repair shops and other businesses in the automotive industry. Book a demo today.

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Auto Repair Shop Auto Repair Oil Change Automotive Repair 95

AutoFix

SEPTEMBER 6, 2023

In the world of automotive repair, where technology is advancing at a rapid pace, it is crucial for independent auto repair shop owners to stay ahead of the curve. Incorporate Soft Skills: While technical knowledge is vital, soft skills like communication, customer service, and teamwork are equally crucial.

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Apprenticeship Auto Repair Shop Auto Repair Automotive Repair 52

Shop Marketing Pros

SEPTEMBER 18, 2023

A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. At Shop Marketing Pros, we tend to work with the best of the best shops.

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Auto Repair Shop Service Advisor Media Auto Repair 130

RepairSmith

DECEMBER 27, 2023

You can technically keep driving with the ABS light on because it doesn’t affect regular braking. You should visit a professional or an auto repair shop for an accurate ABS warning light diagnosis. And if you’re looking for a professional to perform the repairs, try AutoNation Mobile Service.

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IT Hydraulics Troubleshooting Auto Repair 52

Driver's Edge

SEPTEMBER 18, 2023

A reliable mechanic will be open and honest about their diagnostic process, the repairs needed, and the associated costs. They should be willing to explain the issues in a way you can understand without using technical jargon. A timely response demonstrates their commitment to customer service and indicates that they value your time.

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