AutoFix

OCTOBER 29, 2024

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. This blog will guide you through essential steps for fostering trust and developing a winning culture in your auto repair shop.

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Solera

MARCH 11, 2024

Is your auto repair shop using credit card machines that meet PCI data security standards? Safeguard your shop through customer data protection Payment processing involves handling sensitive financial information, making it a prime target for cybercriminals. appeared first on Solera.

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Shop Marketing Pros

JULY 7, 2023

When people want their car fixed, they don’t just go to any auto repair shop. You can show your expertise, build trust, and deliver outstanding results by defining the exact process you use that makes your shop unique. A proven process is the exact way that your team does things at your auto repair shop.

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Business Actualization

AUGUST 5, 2024

To build and maintain trust, auto repair shops can employ several transparent practices that not only educate customers but also provide them with confidence in the services provided. For example, showing a customer the worn-out tire that needs replacing can help them understand the importance of the repair.

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AutoShopOwner

NOVEMBER 19, 2024

At Three Rivers Bookkeeping, our auto repair shop clients have experienced significant financial improvements this year – and we’re raising a toast to them in this post! This boosted shop morale and employee performance! On-going education helps improve customer service, therefore boosting revenue.

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Shop Marketing Pros

JUNE 9, 2023

Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. So this one will read a bit differently than my other material.

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Autoflow

NOVEMBER 3, 2023

Why Quality Control Matters for Auto Repair Shops By taking care of the details on every repair order, you set a higher standard that will pay off for your auto repair shop. Its systems work for auto repair shops and other businesses in the automotive industry. Book a demo today.

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Shop Marketing Pros

NOVEMBER 13, 2024

Join Brian Walker and Caroline Legrand as they dive into easy, actionable strategies to help auto repair shops plan their marketing month-by-month. Winter Car Care Tips (00:06:14) Discussion on educating customers about winter car maintenance and safety.

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Automotive Training Centre

MAY 29, 2024

This blog post explores the responsibilities, necessary skills, and the journey to becoming a successful shop foreman, providing a comprehensive insight into this rewarding career. This role includes managing a team of mechanics, ensuring the quality and efficiency of repairs, and handling customer relations.

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Shop Marketing Pros

NOVEMBER 25, 2024

Your audience isn’t filled with auto repair experts—they’re people who need guidance, clear explanations, and practical advice. Your job is to educate and build trust, and that starts with the basics. If you need help with marketing your auto repair shop, that’s what we do at Shop Marketing Pros.

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Automotive Training Centre

JANUARY 25, 2024

Mechanics often need to explain technical issues and repair options to customers needing more automotive knowledge. In addition, auto repair shops often operate as a team, with mechanics collaborating on complex projects. Learn to communicate effectively with your team members in auto mechanic school.

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Automotive Training Centre

OCTOBER 4, 2023

Whether you dream of starting a mobile auto detailing business or working as part of an auto repair shop team, a professional automotive detailing certificate could be the perfect first step toward your goals. This educational program will give you the auto detailing skills to ensure customer satisfaction.

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Automotive Training Centre

JANUARY 10, 2024

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. As such, a lot depends on the experience they can create for the business’s customers.

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Girls Auto Clinic

MARCH 28, 2024

At Girls Auto Clinic, every day is an opportunity to inspire and educate the next generation of empowered women. On March 28th, these bright third-grade young ladies, who are students at Butler Elementary, embarked on a journey into the world of automotive repair and innovation.

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Automotive Training Centre

SEPTEMBER 15, 2023

The auto mechanic school offers aspiring technicians a comprehensive education, introducing them to the intricate world of automobile repair and maintenance. Moreover, from the perspective of auto repair shops and employers, hiring a mechanic who can also weld is akin to acquiring a two-in-one asset.

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Tomorrow's Technician

OCTOBER 12, 2023

My thought is the local auto repair shops will notice their local program and hop on board to help them, in turn, finding the next crop of technicians.” The Buckleys are active on social media and participate in many educational discussions about new and upcoming automotive technology.

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Solera

MARCH 25, 2024

Why it is important for auto repair shop owners to provide access to ongoing technician training. In an industry characterized by rapid technological advancements and evolving vehicle complexities, it is important for auto repair shops to ensure that their technicians have up-to-date skills and knowledge.

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Automotive Management Network

SEPTEMBER 4, 2024

Running an auto repair shop in today’s market requires more than just technical expertise; it demands a robust marketing strategy to attract and retain customers. Social Media Marketing Social media platforms offer auto repair shops a dynamic way to connect with both current and potential customers.

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Automotive Training Centre

JUNE 4, 2024

By combining theory with practice, ATC ensures that students are knowledgeable and proficient in executing repairs and maintenance tasks. Our Auto Mechanic Training program is designed to provide this comprehensive education, ensuring that graduates are well-equipped to excel in the automotive industry.

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Auto Service World

SEPTEMBER 24, 2024

The findings suggest that as vehicles become more technologically advanced, driver education on dashboard literacy has not kept pace. However, 25 per cent indicated they would head directly to an auto repair shop. Just 9 per cent said they would continue driving, hoping the issue would resolve itself.

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Automotive Training Centre

APRIL 10, 2024

Not all auto repair shops are created equal, and some may have practices that may hinder your learning and professional development in the medium to long term. Look for employers who encourage and facilitate ongoing education, certifications, and training.

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AutoFix

JUNE 19, 2024

By Coach Chris Cotton, Auto-Fix Auto Shop Coaching In the fast-paced world of auto repair, efficiency and customer satisfaction are key to a thriving business. But what is a service writer , and why is their role so crucial in an auto repair shop ?

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AutoFix

DECEMBER 18, 2023

Transforming Your Auto Repair Business with Expert Strategies The Road to Financial Success In the competitive world of auto repair, achieving financial success requires more than just technical expertise. Understanding where your money is coming from and where it’s going is crucial.

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Automotive Management Network

JANUARY 18, 2021

What kind of telephone system does your auto repair shop use ? Many smaller shops use the traditional, landline phone systems that we are all familiar with. How do on-premise phone systems differ from hosted telephone systems, and how can expanded telephone features help a shop’s marketing and bottom line?

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AutoShopOwner

JANUARY 22, 2025

For auto repair shop owners, understanding potential tax deductions is crucial for maximizing profitability. This includes costs that are common and helpful in the day-to-day operations of your auto repair shop. Welcome to 2025! As a new year begins, its time to start thinking about taxes.

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AutoFix

AUGUST 7, 2024

This guide, brought to you by AutoFix Auto Shop Coaching , will help you navigate through the choices to find the best DVI system for your business. Digital Vehicle Inspection (DVI) systems are digital tools that allow auto repair shops to conduct thorough and standardized vehicle inspections using tablets or other mobile devices.

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Institute for Automotive Business Excellence

JULY 22, 2022

Yes, especially when it comes to marketing your auto repair shop! Why You Should Use Video Marketing for Your Auto Repair Shop Some of the biggest reasons that you should be using video marketing include: Building trust with your audience. But is that still true? Conveying personality and team culture.

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AutoFix

FEBRUARY 13, 2025

For auto repair shop owners, mastering automotive customer service isnt just about answering questionsits about educating customers, setting realistic expectations, and making them feel valued. Five Strategies to Improve Personalized Communication in Your Auto Shop 1.

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Shop Marketing Pros

SEPTEMBER 6, 2023

Watch a 6 min demo video Schedule a discovery call menu A Complete List of Podcasts for the Automotive Independent Aftermarket I think back to 2002 when I opened my first auto repair shop. ” He is the author of the book, Your Perfect Shop: How to Start, Run & Sell a Profitable Shop.

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Automotive Management Network

NOVEMBER 30, 2020

In our last blog we discussed how important shop transparency is for building the trust necessary between an auto shop and its customers. One of the ways to do this is for shops to focus on customer education. Do your service advisors take time to explain repairs or the necessity of repairs?

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Institute for Automotive Business Excellence

AUGUST 4, 2022

Workflow (Any pivotal part of the customer journey) Your Company Structure (Position Specific, or HR Policy Related) Marketing (Acquisition or Retention, Customer or Employee) Training (Internal Employee Training or Aftermarket Education) Performance (Data, Analytics, Financial or Performance Reporting) If you’d like more information on these items (..)

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BA Auto Care

JUNE 30, 2023

Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. Impressed with what they heard, the couple moved to the United States in 1972.

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Auto Service World

SEPTEMBER 21, 2024

With innovations in window film materials and installation techniques, the role of window tinting has expanded, offering auto repair shops and service managers new opportunities to meet evolving consumer demands.

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Shop Marketing Pros

NOVEMBER 13, 2023

Back when we had our shop we were figuring out marketing just like many of you are today. We were auto repair shop owners, not marketers. We weren’t marketers back then, and if you truly do learn from your mistakes, we have one heck of an education! I built my own website back then and I did my own SEO.

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Girls Auto Clinic

JANUARY 27, 2024

It's year number 7 for the Girls Auto Clinic Repair Center, and we're celebrating by bringing you more of what you love - education and empowerment through your car! Today, we're sharing 7 steps to go from Auto Airhead to Shecanic. As a self-proclaimed auto airhead, I did minimal service to my car. Sound familiar?

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Girls Auto Clinic

JANUARY 27, 2024

It's year number 7 for the Girls Auto Clinic Repair Center, and we're celebrating by bringing you more of what you love - education and empowerment through your car! Today, we're sharing 7 steps to go from Auto Airhead to Shecanic. As a self-proclaimed auto airhead, I did minimal service to my car. Sound familiar?

Auto Repair Shop 130

Auto Repair Shop Banking Auto Repair Education 130

Shop Marketing Pros

SEPTEMBER 5, 2023

When you think of marketing for your auto repair shop, chances are you’re thinking about running ads on Google or Facebook. Retention marketing is the unsung hero of creating raving fans for your auto repair shop. Maybe social media or SEO. These are acquisition marketing strategies.

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