Auto Repair Shop Presentation Service Advisor 
Automotive Training Centre
JANUARY 10, 2024
An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. Further, provide options whenever possible.
Shop Marketing Pros
JUNE 9, 2023
Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Let’s get started.
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AutoFix
AUGUST 6, 2024
While challenges are present, they also bring opportunities to fine-tune operations and provide exceptional service to stand out in a competitive market. Finally, we don’t need to create our own issues within our auto repair shops on top of everything else that is going on.
Shop Marketing Pros
SEPTEMBER 18, 2023
Your Comeback Rate Is Too High Auto repair shops are in the business of fixing cars. It makes sense that you have to actually fix the cars with expert craftsmanship to have a successful auto repair business. Spending marketing dollars to send more phone calls to a mediocre service advisor is money wasted.
Shop Marketing Pros
OCTOBER 27, 2023
We just came through the summer months and most auto repair shops seemed to do pretty well. Have you claimed your Google Business Profile, and is it completely and accurately filled out with service descriptions that directly relate to the services you have listed on your website? Then September and October came.
FastTrak Auto Shop Management Systems
JUNE 27, 2023
It’s better to present as complete a picture as possible up front because the customer may develop a negative impression if additional repairs are recommended after the initial contact. Communicating identified repairs and explaining that additional repairs might be recommended as a result of an inspection is a good practice.
Automotive Management Network
NOVEMBER 30, 2020
One of the ways to do this is for shops to focus on customer education. Do your service advisors take time to explain repairs or the necessity of repairs? If the repairs are more extensive or expensive than they were expecting, they may become suspicious, and that’s a huge barrier to building trust.
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