AutoFix

FEBRUARY 16, 2024

In the competitive auto repair industry, efficiency isn’t just about speed; it’s about streamlining operations in a way that maximizes productivity without compromising quality. As an experienced auto repair shop coach, we understand the challenges shop owners face in achieving this balance.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Software Management 52

Shop Marketing Pros

JUNE 14, 2023

EPISODE: 052 – An AI Powered CRM for Auto Repair? RepairPal’s Certified Network of shops are trusted by millions of customers each month. Learn more at RepairPal.com/shops. Opportunity in CRM (00:02:55)* Kieran discusses the opportunity he sees in the CRM side of the auto repair industry.

Auto Repair 130

Auto Repair Auto Repair Shop Service Advisor Customer Service 130

Shop Marketing Pros

FEBRUARY 28, 2024

In this episode, Kim reviews the book “Unreasonable Hospitality” and talks about ways you can become so good at customer service and making your customers feel special, that the world would consider it unreasonable. This has quickly become one of Kim’s favorite books.

Hospitality 130

Hospitality Auto Repair Shop Auto Repair Customer Service 130

Autoflow

DECEMBER 14, 2023

Technology has transformed everything we do in a day, including how we work in auto repair shops. By now, most shops use shop management software to optimize workflows and processes. Using tablets in auto repair bays truly made for a game-changer. Why Use a Tablet for Your Auto Repair Shop?

Auto Repair 91

Auto Repair Mechanic Auto Repair Shop Software 91

Shop Marketing Pros

AUGUST 7, 2024

EPISODE: 112 – A Marketer’s Take on “Just Say Yes” Join Brian Walker in this thought-provoking episode of the Auto Repair Marketing Podcast as he delves into the controversial philosophy of “just say yes” in the auto repair industry.

Service Advisor 130

Service Advisor Auto Repair Auto Repair Shop Air Conditioning 130

Automotive Training Centre

NOVEMBER 2, 2023

Start by creating a professional website that showcases your services, pricing, and contact information. Make sure your site is mobile-friendly and easy to navigate, as potential customers often research and book services on their smartphones. Consider running special promotions during slow periods to boost your bookings.

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Automotive Auto Mechanic Training Car Dealership Auto Repair Shop 293

Shop Marketing Pros

AUGUST 6, 2024

Do you believe that your auto repair shop is the same as every other auto repair shop? Most shop owners don’t, and they’re right. If your shop is the cheapest in town but your customer service skills aren’t the best, don’t try to differentiate on customer service until you’ve solidified those skills.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130