Remove Auto Repair Remove Automotive Remove Customer Service
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3 Ways the Internet of Things Will Transform Auto Repair

Automotive Training Centre

The automotive industry is undergoing a revolution, and at the forefront of this change is the Internet of Things (IoT). For those interested in becoming auto mechanics, understanding IoT’s impact is crucial. Heres how IoT is shaping the future of auto repair and how ATC prepares students to thrive in this changing landscape.

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The gender divides in automotive

Auto Service World

A recent study has found a stark gender divide in attitudes towards careers in the automotive industry. The study sheds a light on persistent challenges in the auto sector, particularly concerning how women perceive their experiences in car garages.

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Modern Auto Repair Shop Designs

BayIQ

As the automotive industry and design styles continue to evolve, modern auto repair shop designs are becoming essential for delivering superior customer service and maintaining efficient operations.

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Building Trust and Shop Culture: Key Steps to Success in the Auto Repair Industry

AutoFix

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.

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Customer service trends the aftermarket needs to know about

Auto Service World

The automotive aftermarket needs to build a better customer service experience. It needs to be more of a customer-centric process, according to an industry expert.

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Is Automotive Service Advisor a Good Career? An Updated Guide for 2024

Automotive Training Centre

If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.

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5 Career Challenges That Service Advisors Face After Automotive Training and How to Manage Them

Automotive Training Centre

Service Advisors are like PR professionals in the automotive industry. This public-facing position requires the skill and organizational acumen to direct workflow in the auto repair shop while ensuring a harmonious relationship not only between customers and technicians but also between colleagues in the workshop or dealership.