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From the Magazine: Unraveling the customer service paradox

Auto Service World

A field test found that our advisors seem off-put by customers. We need to change that The post <span style=color:#ff0000>From the Magazine:</span> Unraveling the customer service paradox appeared first on Auto Service World.

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From the Magazine: Proactive staffing strategies

Auto Service World

When employees feel supported and engaged in their work environment, they are more likely to deliver exceptional customer service, which directly impacts the success of the business. It’s a simple equation: happy, motivated staff lead to satisfied customers, which drives business growth and customer loyalty.

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From the Magazine: Driving home success

Auto Service World

This won’t only help the customer understand how often they need to get an oil change, but it will help to strengthen your relationship with them. Positive Customer Experience There is often a stigma around the auto care industry.

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Miramar Automotive and Transmission Wins San Diego Magazine’s Best Auto Repair Shop

AutoVitals

Miramar Automotive and Transmission was recently voted the Best Auto Repair Shop in San Diego by San Diego Magazine. This well-deserved achievement recognizes Miramar Automotive’s years of dedication to customer service and excellence.

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How To Land Clients As An Independent Auto Body Estimator

Automotive Training Centre

As an independent auto body estimator, staying updated helps build a stellar reputation. Engage with local auto repair shops, insurance companies, and car dealerships. The more people know about your services, the more likely you will get referrals. Use keywords related to auto body estimation services in your area.

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Management, technical training top focus at AARO show

Auto Service World

12 kicked off with Alan Beech from Beech Consulting and an occasional contributor to CARS magazine. He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more.

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Leading Through Service: Nick Fox of Gills Point S Shares His Tire Industry Story

Tire Review Magazine

He was later recruited to go into the aftermarket independent auto repair and tire shop, now part of the Gills Point S chain. It enhances buying power, increases profitability, and standardizes processes for better customer service. Its this sort of selfless service that makes him a Vehicle Care RockStar.