Auto Profit Masters

JANUARY 9, 2024

Operating a successful auto repair shop will entail more than just automotive skills. Today, auto repair marketing software is available to help shop owners with many types of administrative and marketing tasks. What Does Auto Repair Marketing Software Do?

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Auto Repair Software Auto Repair Shop Management 130

Solera

DECEMBER 12, 2024

There are platforms offering centralized solutions that provide shop management, payment processing, and easy access to repair information, training, and support. OEM Maintenance Schedules to boost customer service and revenue. Modernized Shop Management System designed to get the most from your business.

Auto Repair 130

Auto Repair Customer Service Management Automotive 130

Automotive Training Centre

MAY 29, 2024

The Role of a Shop Foreman After Auto Mechanic School A shop foreman, also known as a service manager or workshop manager, oversees the day-to-day operations of an auto repair shop or service department. – Inventory Management : Overseeing the ordering and stocking of parts and supplies.

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Mechanic Auto Mechanic Training Technical Auto Repair Shop 228

Shop Marketing Pros

JUNE 14, 2023

EPISODE: 052 – An AI Powered CRM for Auto Repair? RepairPal’s Certified Network of shops are trusted by millions of customers each month. Timestamps *Introduction and Sponsorship (00:00:01 – 00:00:39)* The speakers introduce the podcast and thank the sponsor, Repair Pal. Learn more at RepairPal.com/shops.

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Auto Repair Auto Repair Shop Service Advisor Customer Service 130

AutoFix

OCTOBER 29, 2024

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.

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Auto Repair Auto Repair Shop Consulting Management 98

Auto Service World

SEPTEMBER 19, 2024

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. After lunch, Murray Voth from RPM Training talked about the management process shop owners need to undertake.

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Technical Management Service Advisor Consulting 147

Auto Service World

SEPTEMBER 28, 2024

Photo Source: [link] When you’re considering relocating your auto repair business, developing a thorough moving plan is essential to guarantee a smooth shift. Start by evaluating your current situation, including lease obligations and customer demographics. Let’s explore the next steps.

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Auto Repair Insurance Transportation Media 130

Automotive Training Centre

DECEMBER 6, 2023

This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.

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Service Advisor Automotive Services Automotive Automotive Repair 268

AutoShopOwner

AUGUST 9, 2023

Running an auto repair shop is a rewarding career and an integral part of a community. As an auto shop owner, you must understand the importance of implementing the necessary systems and processes to keep your business profitable and sustainable long-term. However, it also comes with its fair share of financial challenges.

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Auto Repair Shop Auto Repair Management Media 100

Bolt on Technology

JULY 23, 2024

The absence of good communication can often lead to customers feeling anxious because they are left out of the loop. By relaying information regularly, however, expectations can be managed, leading to a happier and more knowledgeable customer.

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Auto Repair Software Management Customer Service 97

Autoflow

DECEMBER 14, 2023

Technology has transformed everything we do in a day, including how we work in auto repair shops. By now, most shops use shop management software to optimize workflows and processes. Using tablets in auto repair bays truly made for a game-changer. Why Use a Tablet for Your Auto Repair Shop?

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Auto Repair Mechanic Auto Repair Shop Software 105

AutoVitals

DECEMBER 11, 2023

Vehicles have become more complex, and auto repair shops are busier than ever. Integrating auto repair shop software designed to meet the demands of the independent auto repair industry will significantly streamline operations and enhance customer service.

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Auto Repair Shop Auto Repair Software Management 72

RepairPal

AUGUST 28, 2024

Master key strategies for a successful auto repair shop, from excellent customer service to leveraging advanced technology for growth. The post How To Run a Successful Auto Repair Shop appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Auto Repair Shop Auto Repair Customer Service Management 79

Institute for Automotive Business Excellence

JANUARY 13, 2025

Every day we all work to deliver and give great customer service, but delivering exceptional customer service goes beyond checklists and procedures; it requires consistent, thoughtful execution that embodies the company's values and commitment to its customers.

Customer Service 52

Customer Service Auto Repair Shop Auto Repair Management 52

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. Independent shops often have a more personal touch, allowing you to build strong relationships with your customers and experience greater autonomy in your work.

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Service Advisor Auto Mechanic Training Technical Customer Service 242

Shop Marketing Pros

JUNE 9, 2023

Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Let’s get started.

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Auto Repair Shop Auto Repair Management Education 130

Mitchell 1

APRIL 2, 2024

Due to high demand, we've expanded our shop management, Manager SE service of Active Recall automatic notifications to cover nearly all vehicles. Now, shops can build trust and confidence by reinforcing their commitment to safety and customer service.

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Auto Repair Shop Auto Repair Management Customer Service 59

Auto Service World

NOVEMBER 26, 2024

The study sheds a light on persistent challenges in the auto sector, particularly concerning how women perceive their experiences in car garages. Almost two-thirds (62 per cent) of women reported feeling uncomfortable visiting a garage alone, raising concerns about both workplace culture and customer service.

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Automotive Automotive Repair Auto Repair Customer Service 230

Automotive Training Centre

OCTOBER 1, 2024

Key Features : – Real-time diagnostics and performance data – Compatible with most vehicles – Customizable dashboard – Data logging and graphing for analysis In addition to diagnostic apps, observing real-world repair processes can provide invaluable insights.

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Auto Mechanic Training Mechanic Automotive Repair Auto Repair 244

Autoflow

NOVEMBER 3, 2023

Why Quality Control Matters for Auto Repair Shops By taking care of the details on every repair order, you set a higher standard that will pay off for your auto repair shop. Instead, learn from companies who have already worked with the top shops to create repair processes that pay off. Book a demo today.

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Auto Repair Shop Auto Repair Oil Change Automotive Repair 105

Automotive Training Centre

MAY 1, 2024

They prepare detailed repair reports and cost estimates that are understandable to all parties involved, ensuring transparency throughout the repair process. Effective communication helps manage customer expectations and facilitates smoother approval processes with insurance claims.

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Insurance Technical Auto Mechanic Training Collision Repair 223

Automotive Training Centre

SEPTEMBER 27, 2023

In a supervisory capacity, a service advisor oversees workflow, ensures quality service, and manages customer relations. Of course, the bottom line of your duties as a service advisor is to boost the productivity and profitability of the auto repair business where you’re employed.

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Service Advisor Auto Mechanic Training Management Auto Repair 261

AutoFix

JANUARY 17, 2025

Running a successful auto repair shop requires more than just technical expertise. At AutoFix Auto Shop Coaching , we specialize in empowering independent auto repair shops to transform challenges into opportunities for growth. How AutoFix Can Help: Create customized pricing strategies tailored to your market.

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Auto Repair Shop Auto Repair Automotive Repair Management 52

AutoFix

NOVEMBER 18, 2024

Owning an auto repair shop is more than just managing repairs and customer interactions—it’s about driving profitability, building a skilled and motivated team, and fostering long-lasting customer relationships. Yet, achieving this success is no easy feat.

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Auto Repair Shop Auto Repair Consulting Automotive 52

RepairPal

JANUARY 15, 2025

Hyatts Auto Repair in Voorhees, NJ, is a trusted family-owned shop since 1934, offering quality, honest auto care with a no-nonsense approach. The post RepairPal Certified Shop Profile: Hyatts Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 52

Auto Repair Customer Service Management 52

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Grow Your Shop’s Average Repair Order Amount.

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Auto Repair Shop Vehicle Auto Repair Automotive Repair 130

AutoFix

FEBRUARY 16, 2024

In the competitive auto repair industry, efficiency isn’t just about speed; it’s about streamlining operations in a way that maximizes productivity without compromising quality. As an experienced auto repair shop coach, we understand the challenges shop owners face in achieving this balance.

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Auto Repair Shop Auto Repair Software Management 52

AutoShopOwner

NOVEMBER 19, 2024

At Three Rivers Bookkeeping, our auto repair shop clients have experienced significant financial improvements this year – and we’re raising a toast to them in this post! It is our mission to provide five-star bookkeeping services to every client we work with, and it certainly shows through the growth and success of these businesses!

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Auto Repair Shop Auto Repair Service Advisor Finance 130

RepairPal

OCTOBER 23, 2024

Vince's Motors in Baltimore, MD, RepairPal Certified auto repair shop focuses on quality customer service and community involvement. The post RepairPal Certified Shop Profile: Vince’s Motors appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Auto Repair Shop Customer Service Auto Repair Management 91

Automotive Management Network

JULY 13, 2023

From strategic planning to streamlined operations, get ready to shift gears and drive your auto repair shop to unparalleled success. Within the context of an auto repair shop, a business coach can provide invaluable guidance to navigate industry complexities, optimize processes, and fuel growth. Let’s dive in!

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Auto Repair Shop Auto Repair Customer Service Management 52

Lankar

MARCH 2, 2020

Auto repair shops are more service driven. With their superior levels of customer service and by focus on developing customer loyalty, they tend to drive their business towards success. So, is marketing really important for an auto repair shop? The answer is, yes.

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Auto Repair Shop Auto Repair Customer Service Software 52

Automotive Management Network

MAY 31, 2021

Auto repair scheduling can be a touchy subject in auto shops for both staff and customers. Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. Auto Repair Scheduling Solutions Making use of the right automotive software can be a great help.

Auto Repair 52

Auto Repair Software Management Automotive 52

Bolt on Technology

FEBRUARY 28, 2024

Missed appointments are the bane of any auto repair shop's existence. Fortunately, there are innovative solutions for managing appointments and enhancing customer communication. They create scheduling headaches and can negatively impact many areas of your business.

Auto Repair 52

Auto Repair Auto Repair Shop Software Management 52

AutoFix

MAY 22, 2024

Opening an auto repair shop can be a rewarding venture for those passionate about cars and customer service. With the guidance of AutoFix Auto Shop Coaching, let’s delve into the pros and cons of entering this industry. Community Engagement Auto repair shops play a crucial role in their communities.

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Auto Repair Shop Auto Repair Technical Management 52

Tire Review Magazine

MAY 7, 2024

Tekmetric recently introduced Tekmetric Tire Suite, which it said streamlines tire management for auto repair and tire shops alike. The Tekmetric Tire Suite integrates tire management tasks within the Tekmetric software, the company said. Tekmetric Tire Suite is a paid add-on to Tekmetric subscriptions.

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Management Auto Repair Software Electronics 52

Tire Review Magazine

MAY 7, 2024

Tekmetric recently introduced Tekmetric Tire Suite, which it said streamlines tire management for auto repair and tire shops alike. The Tekmetric Tire Suite integrates tire management tasks within the Tekmetric software, the company said. Tekmetric Tire Suite is a paid add-on to Tekmetric subscriptions.

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Management Auto Repair Software Electronics 52

CATI

DECEMBER 26, 2024

If youve been considering this path, heres a closer look at what it takes to succeed in the auto repair industry and how CATIs auto body training program can help you get started. Technical Expertise in Auto Body Repair You need a deep understanding of vehicle repair and restoration to run a successful auto body shop.

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Auto Body Shop Technical IT Collision Repair 87