Autoflow

NOVEMBER 16, 2023

Every auto repair shop has customer turnover as people move away or give up their cars when they get older. By constantly bringing in new customers, you keep your bays busy and your shop profitable. However, it takes planning to generate leads for your auto repair shop. That approach backfires every time!

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Shop Marketing Pros

NOVEMBER 25, 2024

Whether you’re writing a blog, recording a video, or sharing a post on social media, let your personality shine through. The more they feel like they know you, the more they’ll trust you when they need your services. Use it to create a social media post, a short video, or even a tip for your email newsletter. Repurpose it.

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Automotive Training Centre

JANUARY 17, 2024

As an independent auto body estimator, staying updated helps build a stellar reputation. Engage with local auto repair shops, insurance companies, and car dealerships. The more people know about your services, the more likely you will get referrals. Use social media platforms to reach a broader audience.

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Shop Marketing Pros

OCTOBER 9, 2024

We’ll break down the key ways to differentiate your brand, from nailing your customer service to using your core values to your advantage. We’ll also talk about how paying attention to your shop’s appearance and maintaining an active social media presence can make a big difference in how customers see you.

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Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Grow Your Shop’s Average Repair Order Amount.

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Driver's Edge

FEBRUARY 23, 2024

Finding a reliable auto repair shop that understands the specific needs of your vehicle is crucial for maintaining its longevity and performance. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.

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The Mechanic Doctor

JUNE 23, 2023

The Mechanic Doctor - Resources for Amateur and Pro Auto Mechanics In today’s fast-paced digital world, it has become essential for businesses to leverage the power of online platforms to promote their products and services. This holds true even for auto repair shops looking to attract new customers and retain existing ones.

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Shop Marketing Pros

AUGUST 6, 2024

Do you believe that your auto repair shop is the same as every other auto repair shop? As Kim and I have traveled all over this country and visited our clients as well as many other auto repair shops and their owners who are maybe not our clients but are friends in the industry, we’ve confirmed what we already knew.

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AutoFix

JULY 5, 2024

By Coach Chris Cotton, Auto-Fix Auto Shop Coaching Hey there, fellow auto repair shop owners ! Social media campaigns, Google ads, or local community events can boost your visibility. Can you believe we’re already hitting the halfway mark of the year? Remember, it’s not about how you start but how you finish.

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Shop Marketing Pros

SEPTEMBER 18, 2023

Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop.

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Autoshop Solutions

NOVEMBER 15, 2023

“The whole team, from design and account reps to customer service, are all a delight to work with. I truly feel like they get to know their customers, our team and that reflects in the design of our website. Visit their website for more information, or follow them on social media, including Facebook and Instagram.

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Autoflow

SEPTEMBER 13, 2023

Your auto repair shop thrives when you focus on loyal customers, not chasing new ones. Therefore, automotive customer retention should influence every business decision, from marketing strategies to service offerings. Conversely, shops who rush customers through and offer shoddy work have higher turnovers.

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AutoFix

APRIL 19, 2024

As experts in auto repair shop consulting , we understand the common pitfalls that many shop owners face and how to steer clear of them. At AutoFix Auto Shop Coaching, our goal is to help you thrive in this competitive industry by offering proven strategies and guidance.

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Automotive Management Network

AUGUST 30, 2024

In an earlier article we discussed how to negotiate with customers who leave bad online reviews for auto repair shops. The other part is more proactive and involves giving your customers incentives to leave you good reviews. Here we will discuss ways to encourage your customer base to give your shop good feedback.

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Shop Marketing Pros

NOVEMBER 1, 2023

Our experience is that money spent online, (Local search, SEO/SEM, PPC and Social Media) has a much higher ROI. Optimize your Google My Business profile for local searches, get cracking on targeted social media ads, and don’t forget about email campaigns for customer retention. A good social media presence on FB and IG.

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Meister Werks European & Import

SEPTEMBER 23, 2023

Meister Werks is dedicated to high end customer service. After all, we go above and beyond for our customers. For instance, free inspections, washing and vacuuming are some of the service we provide. Use of media blaster. We are located in Renton, on the south side of Lake Washington, next to Boeing.

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DRIVE

MARCH 29, 2023

From starting out as a radiator shop with a single bay to moving to a new location with seven bays and eight employees, Larry Goff, owner of Ace Auto Doctor & Repair, has seen the shop grow in many ways. The shop’s motto is to “provide customer service in abundance” and it shows.

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The Mechanic Doctor

JANUARY 4, 2024

One partner may excel in technical expertise, bringing years of hands-on experience in auto repair and maintenance. This knowledge is crucial for ensuring top-quality service and customer satisfaction. To keep attracting new clients, the business should pay special attention to customer service.

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