Auto Service World

NOVEMBER 7, 2024

The latest issue of CARS magazine tries to pull back the curtain on how technicians and service advisors in your shops are feeling and what they’re thinking in their day-to-day activities. Technicians and service advisors share their thoughts on this rapidly changing field in a candid manner.

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Shop Marketing Pros

JULY 3, 2024

EPISODE: 107 – Part 3 – Customer Retention Series – Loyalty Programs Customer loyalty programs are crucial for retaining clients in the auto repair industry. On the Auto Repair Marketing Podcast, hosts Brian and Kim Walker explore this topic with Joe Schindler and Jeff Rudnick.

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Shop Marketing Pros

JUNE 12, 2024

Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Don’t miss out on this opportunity to transform your content strategy and see amazing results. Tune in now and start making content that truly connects!

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Auto Service World

SEPTEMBER 19, 2024

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. The three-day event starting on Sept.

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Auto Service World

NOVEMBER 5, 2024

Many companies are unveiling new products, making announcements and otherwise showing off their latest tools, technology and services for the auto care industry. You can check out our preview of both shows for some of the highlights of what’s taking place.

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Driver's Edge

FEBRUARY 23, 2024

Finding a reliable auto repair shop that understands the specific needs of your vehicle is crucial for maintaining its longevity and performance. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.

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AutoFix

SEPTEMBER 26, 2023

While many consumers opt to head to the dealership, more and more are taking advantage of better pricing and the friendly atmosphere of independent auto repair shops. Shop owners are well-positioned to capitalize on the growing consumer interest in independent auto repair shops. Never give up on marketing.

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Auto Profit Masters

MAY 9, 2023

This past weekend, May 6-7, 2023, shop owners, service advisors, and technicians from all over North America gathered in Denver, Colorado for the first-ever Team Development Summit. One standout event at the summit was a discussion panel of top shop operators.

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AutoFix

FEBRUARY 9, 2024

By Coach Chris Cotton Navigating auto repair shop finances can be as intricate as diagnosing an engine problem: you need the right tools, knowledge, and a solid plan to ensure everything runs smoothly. Let’s break down Ramsey’s seven-step system and tailor it to the unique needs and challenges of auto repair shop owners.

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Shop Marketing Pros

AUGUST 6, 2024

Do you believe that your auto repair shop is the same as every other auto repair shop? As Kim and I have traveled all over this country and visited our clients as well as many other auto repair shops and their owners who are maybe not our clients but are friends in the industry, we’ve confirmed what we already knew.

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AutoFix

FEBRUARY 21, 2023

As 2023 came into view, were you busy filling your calendar with the top automotive repair events? Many auto repair expos, conferences, and trade shows are just getting scheduled now. So, grab your calendar and start preparing to fill out your schedule with exciting and informative events you’ll love to attend.

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Shop Marketing Pros

SEPTEMBER 18, 2023

Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop. He has a point.

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DRIVE

DECEMBER 30, 2024

The night sky over Honolulu was pierced by the glow of roaring flames, turning the calm evening of December 3rd, 2024 into a scene of heartbreak as a devastating fire tore through Starkey’s Auto Repair in Honolulu, HI. By morning, the once-thriving repair shop was unrecognizable.

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DRIVE

MAY 9, 2023

Performance Automotive Repair team in Bayfield, CO One of the first steps in creating a cohesive team is prioritizing training. Performance Automotive Repair offer and pay for training, as well as paying for ASE certifications. They have also sent their Service Advisors to DRIVE’s Service Advisor School!

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AutoShopOwner

DECEMBER 26, 2024

While this is truly a noteworthy event, it was our 25 anniversary that I will always consider as one of my most enduring memories. While dining in a high-class, swanky restaurant may not be the same as going to your auto repair shop, there are things you can do to enhance your customers experience. Not totally. This is powerful.

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