Remove Auto Repair Remove Manufacturing Remove Service Advisor
article thumbnail

Get rid of this management style in your shop

Auto Service World

Instead, Voth advocates for a culture that brings employees together, particularly as the industry faces a growing shortage of skilled technicians and service advisors. He stressed the need to break down barriers, noting that even major manufacturers struggle with departmental silos that prevent smooth communication.

article thumbnail

Auto Repair Industry Podcast List

Shop Marketing Pros

Watch a 6 min demo video Schedule a discovery call menu A Complete List of Podcasts for the Automotive Independent Aftermarket I think back to 2002 when I opened my first auto repair shop. Every show covers all topics in the auto repair space, and Carm has undoubtedly become the voice of the aftermarket.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why aftermarket techs are also factory trained ones

Auto Service World

A technician who has received training directly from a vehicle manufacturer whether it be a class or by reading an OE book is considered a factory-trained tech as far as a shop coach and owner is concerned. In fact, price is essentially even in many cases, said the former service advisor of Volkswagen, Audi and Porsche dealers.

article thumbnail

How To Deal With Mass Recalls After Service Advisor Training

CATI

Irrespective of scale, however, mass recalls can be a challenging time for auto manufacturers, service centres (and dealerships), and consumers. In this blog post, we will highlight effective strategies for managing recalls after service advisor training. Are you looking for a world-class automotive school ?

article thumbnail

Spring Auto Repair Maintenance Checklist

Driver's Edge

Whether your vehicle needs routine maintenance services as it prepares to brave the next season or you’re in need of trustworthy repair services, there’s no better place to trust than our Dallas, TX, auto repair center.

article thumbnail

Initial Contact Automotive Repair Sales

FastTrak Auto Shop Management Systems

Following are areas that can be explored at the initial point of contact: Offer Previously Recommended Services – At the point of contact (quote, appointment or check-in) previously recommended services should be reviewed with the customer. The Auto Repair Shop Software being used should prompt the service advisor to do this.

article thumbnail

The Power of Parts Margin/Mark-up for Independent Auto Repair Shops – Most Shops Are Leaving Tens of Thousands of Dollars on the Table

Institute for Automotive Business Excellence

In the dynamic landscape of independent auto repair shops, every decision counts towards the profits, sustainability, and growth of the business. Dealer Mark-up/Manufacturer’s List: What we see in shops with this strategy is a 38% to 42% parts margin.