Auto Service World

SEPTEMBER 19, 2024

They gathered in Mississauga, Ontario, at the Hilton Garden Inn Toronto Airport West for the AARO Trade Show & Training Event to hear from industry leaders and get both business management and technical training. He outlined expectations for techs and service advisors — but also what they expect from their boss.

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Technical Management Service Advisor Consulting 147

AutoShopOwner

NOVEMBER 15, 2024

By Joe Marconi, an Elite Worldwide Blog - My roots in the automotive industry go back to the 1970s working in a small 2-bay auto repair shop. That meant that I was expected to repair or service nearly anything that rolled into my work bay. Isn’t It Time We Rethink What a Master Level Technician Is?

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Auto Repair Shop ASE ASE Certification IT 130

AutoFix

FEBRUARY 13, 2025

The auto repair industry is more complex than ever, and customers expect more than just quality repairsthey want an exceptional customer experience. Understanding the Modern Auto Repair Customer Customers today have more access to information than ever before. Be upfront about labor time and costs to avoid surprises.

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Service Advisor Auto Repair Auto Repair Shop Customer Service 52

Tire Review Magazine

MARCH 9, 2025

Todays Class has announced the launch of its Spanish auto repair training program. The first phase includes key topics such as brakes, lubrication service, tire and wheel service, steering and suspension, and safety. It will also include ADAS Static Calibration, Engine Diagnosis, and ADAS for Service Advisors.

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Automotive Service Advisor Auto Repair Automobile 52

Tomorrow's Technician

OCTOBER 12, 2023

From October 16 through October 22, high schools, technical centers and colleges in the Continental United States can be nominated to receive one of five automotive testing kits, valued up to $5,600. Buckley is an ASE Certified Service Advisor, Master Tech, and AMI Master – AMAM & AMEV. Worth area in Midlothian, TX.

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Auto Repair Shop Service Advisor ASE Auto Repair 246

AutoFix

MARCH 19, 2025

In the auto repair industry, customer service is just as important as technical expertise. One of the biggest challenges shop owners and service advisors face is handling difficult conversationsespecially when customers express frustration or assign blame for vehicle issues.

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Service Advisor Auto Repair Shop Auto Repair Customer Service 52

CATI

APRIL 17, 2025

CATIs Automotive Mechanics program equips students with the technical and workplace-readiness skills theyll use daily in real-world shop settings. Strong delegation is especially important in roles like lead technician, shop supervisor, or service advisor.

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Mechanic Automotive Service Advisor Management 62

AutoFix

JUNE 19, 2024

By Coach Chris Cotton, Auto-Fix Auto Shop Coaching In the fast-paced world of auto repair, efficiency and customer satisfaction are key to a thriving business. One of the pivotal roles that contribute to this success is that of a service writer.

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Auto Repair Shop Auto Repair Service Advisor Technical 52

Tire Review Magazine

MARCH 12, 2025

He was later recruited to go into the aftermarket independent auto repair and tire shop, now part of the Gills Point S chain. It was a natural transition to the sales counter and a service advisor position. However, he believes significant work is needed to change how others view auto repair work.

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Master Mechanic Service Advisor Management Education 59

Shop Marketing Pros

SEPTEMBER 18, 2023

A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. The Five Most Important KPIs In Auto Repair Hang in there with me.

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Auto Repair Shop Service Advisor Media Auto Repair 130

AutoFix

SEPTEMBER 18, 2024

In the auto repair industry , we often consider the importance of technical skills and wrench-turning ability. But if there’s one thing I’ve learned over the years, it’s that the pen (or keyboard) is just as important when running a successful auto shop. Coach Chris Cotton AutoFix-Auto Shop Coaching

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Service Advisor Technical Education Auto Repair 52

DRIVE

MAY 9, 2023

Performance Automotive Repair team in Bayfield, CO One of the first steps in creating a cohesive team is prioritizing training. Performance Automotive Repair offer and pay for training, as well as paying for ASE certifications. They have also sent their Service Advisors to DRIVE’s Service Advisor School!

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Automotive Repair Service Advisor ASE Certification Automotive 52

Shop Marketing Pros

JUNE 9, 2023

Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Let’s get started.

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Auto Repair Shop Auto Repair Management Education 130

Tire Review Magazine

MARCH 9, 2025

Todays Class has announced the launch of its Spanish auto repair training program. The first phase includes key topics such as brakes, lubrication service, tire and wheel service, steering and suspension, and safety. It will also include ADAS Static Calibration, Engine Diagnosis, and ADAS for Service Advisors.

Automotive 52

Automotive Service Advisor Auto Repair Automobile 52