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U.S. Automobile Dealer Sentiment: Dealers Remain Pessimistic, Cautious

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” The survey also asks dealers to rate new-car sales and used-car sales separately, along with various key drivers, including consumer traffic. Responses are used to calculate an index by which any number over 50 indicates that more dealers view conditions as strong rather than weak. Visit coxautoinc.com.

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Used-car buyers drive rapid rise in customer satisfaction, Cox study shows

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While car prices were high in 2023, car buyers — especially used-car buyers — were increasingly happier with their experience, according to the latest research from Cox Automotive. New-car buyers matched the all-time high 79% set in 2020, while 73% of used-car shoppers reported being highly satisfied, up from 70% in 2022.

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U.S. Auto Dealer Sentiment Improves in Q1, Market View Remains Weak

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The market outlook index, which queries dealers about expectations for the vehicle market three months from now, typically enjoys a ‘spring bounce’ as automobile dealers look to the spring selling season. automobile dealers. Download the full results of the Q1 2024 Cox Automotive Dealer Sentiment Index.