Cox study shows dealership service lanes losing market share, consumer trust
Auto Remarketing
DECEMBER 12, 2023
While only 28% of dealers believe EVs require more service than internal combustion engine vehicles, Cox’s report showed the average EV owner visited a service center 2.6 Price and long waits were among the issues that frustrated electric vehicle owners, the study found, but one major one was the amount of service visits EVs require.
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