Automotive Marketing, General Repair and Presentation

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Automotive Marketing

General Repair

Presentation

Cox study shows dealership service lanes losing market share, consumer trust

Auto Remarketing

DECEMBER 12, 2023

Dealership service departments are not only losing market share to general repair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. When it comes to vehicle ownership, repairs and maintenance are important but can present challenges.

General Repair

General Repair Electric Vehicles Tire Rotations Vehicle

The SMS Lifecycle

Autoshop Solutions

JULY 15, 2024

He says they have been in the automotive market for nearly 10 years. Cavan references Shop Boss’s 300 percent rule, where 100 percent of vehicles get inspected, 100 percent are presented to the customer, and 100 percent of customers are contacted. EVs are prevalent in the general repair market.

Finance

Finance Management General Repair Automotive

Auto Repair Digest

Cox study shows dealership service lanes losing market share, consumer trust

The SMS Lifecycle

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