Automotive Repair Automotive Services Customer Service 
Automotive Training Centre
DECEMBER 6, 2023
If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.
Mechanics Direct
JUNE 30, 2024
Generally, technicians who have completed the National Institute for Automotive Service Excellence certification are well-trained and knowledgeable. Evaluate Customer Service: Communication with customers is a crucial part of any service sector, and the automotive repair industry is no different.
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Advanced Technology Institute
OCTOBER 14, 2019
Having the ability to maintain and repair cars, trucks, SUVs, and other vehicles is only part of being a successful mechanic. You also have to be able to work with people, communicate, balance the books, and deliver exceptional customer service. These are the tangible benefits of earning your degree.
Shop Marketing Pros
NOVEMBER 1, 2023
In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. Very few Automotive Service and Repair Shops are qualified to do their own marketing, successfully. We have three recommendations.
Automotive Training Centre
FEBRUARY 21, 2024
This guide offers an updated look at what it means to be an automotive mechanic, highlighting the essential skills needed and outlining the journey to pursue a mechanic career in the BC area. Their responsibilities have grown from simple mechanical repairs to include electronic systems diagnostics, preventive maintenance, and service advice.
AutoSuccess
SEPTEMBER 5, 2024
Dealers still have an increased focus on delivering personalized experiences using customer data and AI. Shoppers demanded real-time customer service and dealers answered. This severely limits the ability of those representatives to properly query a customer that calls into the dealership with a service request.
Tire Review Magazine
FEBRUARY 21, 2025
That should cover every aspect of your operations so you can deliver exceptional customer experiences and enjoy financial success. That way, you can establish your business as a one-stop shop for customers automotive service needs. It can take a lot of time, energy and resources to establish this suite of services.
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