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Independent Repairers, Automakers Announce Landmark Right-to-Repair Legislation

AutoInc.

Automotive Service Association, Society of Collision Repair Specialists and Alliance for Automotive Innovation come together on SAFE Repair Act National plan includes additional protections for consumers; preserves vehicle safety, fair competition Automotive right-to-repair already exists in U.S.;

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Marketing Auto Repair to College Students

Shop Marketing Pros

EPISODE: 069 – Marketing Auto Repair to College Students In this episode of the Auto Repair Marketing Podcast, host Kim Walker discusses the topic of attracting college students as customers for automotive repair shops.

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From the Coaches: Annual Marketing Planning

Shop Marketing Pros

In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. Coach Murray Voth.

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The Evolving Automotive Customer Experience

AutoSuccess

Shoppers demanded real-time customer service and dealers answered. With the introduction of software solutions utilizing chatbots or AI-driven natural language processing for inbound phone calls, the dealership’s customer service departments could support the increasing requirements for real-time engagement.