Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. Specialty shops catering to performance vehicles, luxury brands, or specific car types offer a chance to delve deeper into a particular area of automotive repair.

Service Advisor 279

Service Advisor Auto Mechanic Training Technical Customer Service 279

Automotive Training Centre

JUNE 4, 2024

As a shop manager, you’ll oversee the day-to-day operations of an automotive repair shop, ensuring that everything runs smoothly and efficiently. This practical experience is invaluable as it allows students to develop the skills and confidence to diagnose and repair automotive issues.

Auto Mechanic Training 298

Auto Mechanic Training Mechanic Management Technical 298

Automotive Training Centre

JUNE 20, 2024

Now, it’s time to put that knowledge to the test and embark on a rewarding career in the exciting world of automotive repair. Here, you’ll gain valuable experience working on various vehicles and troubleshooting diverse repair challenges. But where do you begin your job search?

Mechanic 264

Mechanic Auto Mechanic Training Customer Service Troubleshooting 264

Automotive Training Centre

OCTOBER 11, 2023

The job market in the automotive industry is a vast and varied sector, offering multiple entry points for those keen on building a career within it. If you are considering automotive training, you might wonder if starting as a shop helper is the right choice for you. One entry-level position often overlooked is that of a shop helper.

Automotive 299

Automotive Auto Mechanic Training Mechanic Service Advisor 299

AutoInc.

DECEMBER 4, 2024

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. A great way to start is by assigning roles based on strengths.

Software 69

Software Management Automotive Repair Customer Service 69

AutoInc.

NOVEMBER 6, 2024

In today’s competitive automotive repair industry, being a successful shop owner is about much more than fixing cars. It’s about leading a team, running efficient operations, and staying profitable, all while delivering excellent customer service. Customer care? Team collaboration?

Automotive Repair 69

Automotive Repair Auto Repair Technical Customer Service 69

Institute for Automotive Business Excellence

OCTOBER 14, 2024

Innovation Teams These seven unconventional team leadership approaches were designed to motivate independent automotive repair shop employees to feel connected to their work, the team, and the business. Keeps the team up to date on emerging automotive technologies. What does it look like when your business lacks team leadership?

Automotive Repair 52

Automotive Repair Automotive Auto Repair Shop Auto Repair 52

AutoFix

JANUARY 17, 2025

Running a successful auto repair shop requires more than just technical expertise. It demands strong leadership, strategic planning, and operational excellence to thrive in todays competitive automotive industry. Employee Disengagement and High Turnover A disengaged team can negatively impact customer satisfaction and your bottom line.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Automotive Repair Management 52

AutoSuccess

DECEMBER 9, 2024

Whether its the extra steps a technician takes moving from point A to point B, or delays in communicating estimates to customers, non-value-added time silently erodes a dealerships bottom line. In contrast, value-added time time spent directly contributing to the service or product drives profitability.

Management 52

Management Finance Automotive Repair Media 52

Dent Mechanic Group

FEBRUARY 20, 2025

Thats where paintless dent repair (PDR) comes in, and Dent Mechanic Group (DMG) specializes in this innovative repair technique. Paintless dent repair is a modern, non-invasive technique used to remove dents, dings, and creases from a vehicles exterior without the need for repainting or fillers. Lets dive in.

Mechanic 52

Mechanic Repaints Automotive Repair Insurance 52

Solera

MAY 8, 2023

Wouldn’t it be nice if software could eliminate the day-to-day management of your vehicle repair shop, while unlocking your shop’s full financial potential? Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Vehicle Repair 130

CATI

JUNE 6, 2024

Climate control specialists are trained in safely handling and properly recharging automotive air conditioning systems. Learn to diagnose and repair climate control systems in automotive air conditioning training. A/C System Recharging: An air conditioning system can lose refrigerant over time, impacting its cooling efficiency.

Air Conditioning 84

Air Conditioning Automotive Technical Preventative Maintenance 84

Autoflow

NOVEMBER 3, 2023

When a customer trusts your shop with their car care, even the little signals you send matters. After all, you don’t want customers to have any doubts about your ability to perform top-notch work. Take away the guessing game by consistently delivering the quality assurance you expect to wow your loyal customer base.

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Auto Repair Shop Auto Repair Oil Change Automotive Repair 105

AutoFix

SEPTEMBER 6, 2023

In the world of automotive repair, where technology is advancing at a rapid pace, it is crucial for independent auto repair shop owners to stay ahead of the curve. This ensures that apprentices receive a comprehensive education, touching upon all facets of modern automotive repair.

Apprenticeship 52

Apprenticeship Auto Repair Shop Auto Repair Automotive Repair 52

Shop Marketing Pros

NOVEMBER 1, 2023

In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. We’re talking about conversions, customer acquisition costs, and customer lifetime value here. Remember I said target revenue.

Media 130

Media Management Automotive Repair Automotive 130

Autoflow

FEBRUARY 28, 2025

As a multi-shop operation (MSO) in the automotive repair industry, managing multiple locations can feel like juggling a thousand moving parts. From streamlining operations across locations to providing a consistent customer experience, the challenges can seem endless. Reduces delays caused by searching for customer records.

Software 52

Software Management Automotive Repair Customer Service 52

Mechanics Direct

JUNE 30, 2024

Generally, technicians who have completed the National Institute for Automotive Service Excellence certification are well-trained and knowledgeable. Ask them about the technician’s work ethic, specialization, and the kind of treatment customers receive. But how do you go about finding the right Toyota mechanic ?

Mechanic 52

Mechanic Automotive Service Excellence Automobile Education 52

Automotive Management Network

JULY 13, 2023

Automotive business coaching specializes in helping entrepreneurs and business owners optimize their operations, maximize their potential, and achieve their goals. Let’s explore how a business coach can revolutionize your marketing efforts and propel your auto repair shop to new heights.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Customer Service Management 52

Institute for Automotive Business Excellence

APRIL 15, 2020

As a shop owner considering charging premium prices, you’ve likely realized that in order to charge a premium price, you need to provide a premium service. How is it defined when there are other shops marketing premium services but all delivering different levels of service? But what does premium even mean?

Service Advisor 52

Service Advisor Customer Service Oil Change Automotive Repair 52

Tire Review Magazine

OCTOBER 4, 2023

For Black’s Tire & Auto Service and BTS Tire & Wheel Distributors, based in the Carolinas and Southern Virginia, the best way to put it is: “Black’s Has Your Back.” It just so happens that having customers’ backs tends to lead to opportunities and expanded territory. We moved so many people’s things. It’s our culture.

Apprenticeship 116

Apprenticeship Trucking Automotive Technician Automotive 116

BA Auto Care

JUNE 30, 2023

Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. Impressed with what they heard, the couple moved to the United States in 1972.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Preventative Maintenance Car 52

Tire Review Magazine

FEBRUARY 12, 2025

When a building became available, my employer gave me an opportunity to start a tire shop and automotive repair business, Miller said. I was determined to make it work — I liked retail and I liked customers. Our hope is, when customers are coming to see us, theyll be here for less than an hour.

Retail 74

Retail Automotive Repair Electricity Electric Vehicles 74

Tire Review Magazine

FEBRUARY 12, 2025

When a building became available, my employer gave me an opportunity to start a tire shop and automotive repair business, Miller said. I was determined to make it work — I liked retail and I liked customers. Our hope is, when customers are coming to see us, theyll be here for less than an hour.

Retail 74

Retail Automotive Repair Electricity Electric Vehicles 74

Advanced Technology Institute

OCTOBER 14, 2019

While it’s true that the state of Virginia doesn’t require automotive mechanics to have a degree or even certification in order to work in the state, it’s equally as true that having both usually better prepares you for long-term success. These are the tangible benefits of earning your degree.

Mechanic 52

Mechanic ASE Automotive Service Excellence Automotive Services 52

Wrench

SEPTEMBER 4, 2022

Rei is part of the Customer Support Team at Wrench. LaShane is known for a strong work ethic and exceptional customer service. Bryan is part of the customer service team with Lemon Squad. He is known for his exceptional customer service and always works with an outstanding air of professionalism.

Service Advisor 40

Service Advisor Management Customer Service Oil Change 40

Auto Service World

SEPTEMBER 4, 2024

So if you know a shop that has stood out in the last year and is going above and beyond for its customers, click here or fill out the form below to nominate them for the award, sponsored by Milwaukee Tool. The annual award is presented by CARS to recognize the best automotive repair and service shop in the country over the last year.

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Auto Repair Shop Auto Repair Automotive Repair Customer Service 289

Automotive Training Centre

FEBRUARY 21, 2024

This guide offers an updated look at what it means to be an automotive mechanic, highlighting the essential skills needed and outlining the journey to pursue a mechanic career in the BC area. They also collaborate with a variety of automotive professionals in dealerships, repair shops, or through their independent mobile services.

Mechanic 257

Mechanic Automotive Auto Mechanic Training Apprenticeship 257

AutoSuccess

SEPTEMBER 5, 2024

Retail automotive dealers began integrating online, in-store and mobile channels to create seamless customer experiences several years ago. In fact, in 2021, 13% of automotive transactions were handled via ecommerce 2. The use of big data and analytics to understand customer behavior and preferences started to gain traction.

Automotive 97

Automotive Customer Service Service Advisor Automotive Services 97

Automotive Training Centre

JANUARY 22, 2025

The automotive industry is full of dynamic opportunities, and becoming an auto body estimator is one of the most rewarding paths for individuals passionate about vehicles and customer service. At ATC Surrey, we understand the value of specialized training in preparing students for successful careers.

Collision Repair 293

Collision Repair Automotive Insurance Education 293

Tire Review Magazine

DECEMBER 11, 2024

Indianapolis-based Best-One of Indy has transformed what could be routine vehicle service into an experience that puts people first, whether those people are customers walking through the door or technicians working in the bay. Best-One of Indy has 15 locations and 180 full-time and eight part-time team members.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

Indianapolis-based Best-One of Indy has transformed what could be routine vehicle service into an experience that puts people first, whether those people are customers walking through the door or technicians working in the bay. Best-One of Indy has 15 locations and 180 full-time and eight part-time team members.

IT 96

IT Retail Customer Service Management 96

Tire Review Magazine

FEBRUARY 21, 2025

I have enjoyed seeing many people start and build successful franchise auto service businesses. While most share a passion for all things automotive, they come from a wide range of backgrounds. Strong Brand Recognition Building awareness among prospective customers is a fundamental challenge when starting any business.

Auto Repair 52

Auto Repair Management Automotive Automotive Repair 52

Tire Review Magazine

FEBRUARY 21, 2025

I have enjoyed seeing many people start and build successful franchise auto service businesses. While most share a passion for all things automotive, they come from a wide range of backgrounds. Strong Brand Recognition Building awareness among prospective customers is a fundamental challenge when starting any business.

Auto Repair 40

Auto Repair Management Automotive Automotive Repair 40

AutoSuccess

JANUARY 22, 2025

anniversary, delivering premium hand tools, storage solutions and efficiencies to automotive, aviation and manufacturing professionals across the U.S., The company’s commitment to quality and innovation, including its lifetime warranty on all hand tools, has driven consistent growth and customer loyalty throughout the decade.

Automotive Repair 52

Automotive Repair Automotive Manufacturing Customer Service 52