Tire Review Magazine

OCTOBER 4, 2023

Black’s works with social workers who know of families in need that may need some automotive repair, oil changes, etc. Ultimately, Rick says, how Black’s team members treat its customers is reflected by the business’s four core values: Team, Family, Trust, Serve. “We We like to say: ‘How can we share smiles today?’

Apprenticeship 116

Apprenticeship Trucking Automotive Technician Automotive 116

Tire Review Magazine

FEBRUARY 12, 2025

When a building became available, my employer gave me an opportunity to start a tire shop and automotive repair business, Miller said. I was determined to make it work — I liked retail and I liked customers. We still love our face-to-face customers, but we also have a large clientele that we barely ever see.

Retail 74

Retail Automotive Repair Electricity Electric Vehicles 74

Tire Review Magazine

FEBRUARY 12, 2025

When a building became available, my employer gave me an opportunity to start a tire shop and automotive repair business, Miller said. I was determined to make it work — I liked retail and I liked customers. We still love our face-to-face customers, but we also have a large clientele that we barely ever see.

Retail 74

Retail Automotive Repair Electricity Electric Vehicles 74

AutoSuccess

SEPTEMBER 5, 2024

Dealers still have an increased focus on delivering personalized experiences using customer data and AI. Shoppers demanded real-time customer service and dealers answered. This severely limits the ability of those representatives to properly query a customer that calls into the dealership with a service request.

Automotive 97

Automotive Customer Service Service Advisor Automotive Services 97

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96

IT Retail Customer Service Management 96

Tire Review Magazine

FEBRUARY 21, 2025

Expert Training and Support Launching an automotive repair business requires expertise in a wide range of areas. An effective training program will cover topics such as how to keep accurate books, manage inventory and use the point-of-sale system as well as deliver excellent customer service and much more.

Auto Repair 52

Auto Repair Management Automotive Automotive Repair 52

Tire Review Magazine

FEBRUARY 21, 2025

Expert Training and Support Launching an automotive repair business requires expertise in a wide range of areas. An effective training program will cover topics such as how to keep accurate books, manage inventory and use the point-of-sale system as well as deliver excellent customer service and much more.

Auto Repair 40

Auto Repair Management Automotive Automotive Repair 40