Automotive Repair Customer Service Magazine 
Auto Service World
JANUARY 28, 2025
A rushed or unclear inspection report can leave customers confused about what repairs are necessary. A brief note like Replace pads/rotors might make sense to a technician, but it doesnt resonate with the average customer. A loyal customer is more likely to return for future services and recommend the shop to others.
Tire Review Magazine
FEBRUARY 10, 2025
VIP Tires & Service expansion continues with the acquisition of Tires International , a 10,366-square-foot, 16-bay facility in Manchester, CT. For over 26 years, this facility has provided tire replacement, full automotive repair, and maintenance services.
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Tire Review Magazine
FEBRUARY 10, 2025
VIP Tires & Service expansion continues with the acquisition of Tires International , a 10,366-square-foot, 16-bay facility in Manchester, CT. For over 26 years, this facility has provided tire replacement, full automotive repair, and maintenance services.
AutoSuccess
DECEMBER 9, 2024
Streamlined Communication: The Key to Speed In automotive repair, communication is king. Lean Practices for a Modern Dealership Adopting lean practices doesnt stop at physical tasks it extends into communication, decision-making and customer service.
Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
Tire Review Magazine
FEBRUARY 12, 2025
When a building became available, my employer gave me an opportunity to start a tire shop and automotive repair business, Miller said. I was determined to make it work — I liked retail and I liked customers. We still love our face-to-face customers, but we also have a large clientele that we barely ever see.
Tire Review Magazine
FEBRUARY 12, 2025
When a building became available, my employer gave me an opportunity to start a tire shop and automotive repair business, Miller said. I was determined to make it work — I liked retail and I liked customers. We still love our face-to-face customers, but we also have a large clientele that we barely ever see.
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