Automotive Training Centre

DECEMBER 6, 2023

If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.

Service Advisor 291

Service Advisor Automotive Services Automotive Automotive Repair 291

Automotive Training Centre

MARCH 27, 2024

You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths.

Service Advisor 264

Service Advisor Customer Service Auto Mechanic Training Technical 264

Automotive Training Centre

OCTOBER 11, 2023

Understanding the Role of a Shop Helper A shop helper assists in the daily operations of an automotive repair shop or service center. Their diverse responsibilities range from keeping the workspace tidy, handling tools, and assisting technicians to customer service tasks such as greeting clients and managing appointments.

Automotive 286

Automotive Auto Mechanic Training Mechanic Service Advisor 286

Institute for Automotive Business Excellence

APRIL 15, 2020

That’s a value to your customers because it means you’ll likely catch problems before they occur. Is your staff consistently going above and beyond with each service offered? Customer service is huge when it comes to value – your clients don’t want to be just a number to your store, they want to feel like they are a top priority.

Service Advisor 52

Service Advisor Customer Service Oil Change Automotive Repair 52

Wrench

SEPTEMBER 4, 2022

Zach is a service advisor for Wrench. Sam is a Service Advisor with Wrench. LaShane is known for a strong work ethic and exceptional customer service. Bryan is part of the customer service team with Lemon Squad. Alex is a service advisor on the Wrench team. " Alex W.

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Service Advisor Management Customer Service Oil Change 40

AutoSuccess

SEPTEMBER 5, 2024

Dealers still have an increased focus on delivering personalized experiences using customer data and AI. Shoppers demanded real-time customer service and dealers answered. This severely limits the ability of those representatives to properly query a customer that calls into the dealership with a service request.

Automotive 52

Automotive Customer Service Service Advisor Automotive Services 52