Automotive Repair Information Service Advisor 
Automotive Training Centre
MARCH 27, 2024
You’ve completed your service advisor training and are ready to embark on a rewarding career in the automotive industry. While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths.
Automotive Training Centre
SEPTEMBER 26, 2023
If auto mechanics are the lifeblood of the automotive repair industry, service advisors are its beating heart. In addition to acting as the bridge between customers and the service team at auto repair shops, service advisors are responsible for many other tasks that, quite literally, can make or break the business.
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CATI
JANUARY 25, 2024
Hello, future service advisors! If you’re considering a career in the automotive industry and are considering service advisor training, then you’re in for an interesting automotive career full of opportunities. Confidence builds customer trust after service advisor training.
FastTrak Auto Shop Management Systems
JUNE 27, 2023
Communicating with the customer is paramount to success in providing automotive repair services. Throughout the automotive repair cycle – the interaction with the customer defines the customer experience and thus the quality of service. As the repairs progress – stay in touch with the customer.
FastTrak Auto Shop Management Systems
JUNE 27, 2023
Following are areas that can be explored at the initial point of contact: Offer Previously Recommended Services – At the point of contact (quote, appointment or check-in) previously recommended services should be reviewed with the customer. The Auto Repair Shop Software being used should prompt the service advisor to do this.
FastTrak Auto Shop Management Systems
JULY 26, 2023
This can identify any additional needed repairs and if there’s a diagnosis required the inspection may result in the cause of the symptom being identified. Repair – The repair work needed should be started when the inspection and diagnosis steps are complete.
Solera
JUNE 25, 2024
Without a mechanic labor time guide, determining how much you’ll charge for individual automotive repairs can feel like a guessing game. Yet much more goes into determining labor time for various repair jobs than just experience. Yet much more goes into determining labor time for various repair jobs than just experience.
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