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From the Magazine: The power of clear communication

Auto Service World

Building trust through thorough inspections Trust is the foundation of customer retention in the automotive repair industry. This article originally appeared in the December 2024 issue of CARS magazine. A loyal customer is more likely to return for future services and recommend the shop to others.

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From the Magazine: ‘A challenge and an honour’

Auto Service World

He envisioned a future where technology plays an even greater role in the automotive repair and maintenance industry, especially around artificial intelligence. Kuczynski is optimistic about the future, particularly with so much technological development ahead in terms of how business can be done. AI fascinates me, he said.

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The winner of the 2024 Jobber of the Year is…

Auto Service World

A team that knows the value of a customer, puts them ahead and ensures they are what’s important to the business is invaluable when you’re an automotive repair shop. She has set a standard for what automotive parts distribution can and should be. That’s why Motorcade Industries St.

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CARS Executive Outlook: Craig Maidens

Auto Service World

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. What role is technology playing in repair shops these days and how can shops use it effectively?

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From the Magazine: Talent Search

Auto Service World

Unlocking the secret to hiring the perfect candidate In the fast-paced world of automotive repair, finding the right candidate for your shop can feel like searching for a needle in a haystack. The key lies not only in the qualifications on paper but also in the intangible qualities that make someone a great fit for your team.

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CARS Executive Outlook: Costa Haitas

Auto Service World

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. What role is technology playing in repair shops these days and how can shops use it effectively?

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CARS Executive Outlook: Jason Herle

Auto Service World

CARS magazine reached out to leaders in the automotive repair and service sector of the automotive aftermarket to ask them about their thoughts about the industry over the next 12 months. What role is technology playing in repair shops these days and how can shops use it effectively?

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