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From the Magazine: The power of clear communication

Auto Service World

Service advisors: The key to customer understanding While technicians are essential in identifying issues, the service advisors role is to bridge the gap between the shop and the customer. A rushed or unclear inspection report can leave customers confused about what repairs are necessary.

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Straightaway Tire brings on industry vets to promote training initiatives

Tire Review Magazine

O2 Investment Partners revealed that Straightaway Tire & Auto , an independent, full-service aftermarket automotive repair and service platform, has retained John Wafler and Jason Servidio to drive platform-wide internal training initiatives. ” Servidio will oversee all service advisor training.

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Straightaway Tire brings on industry vets to promote training initiatives

Tire Review Magazine

O2 Investment Partners revealed that Straightaway Tire & Auto , an independent, full-service aftermarket automotive repair and service platform, has retained John Wafler and Jason Servidio to drive platform-wide internal training initiatives. ” Servidio will oversee all service advisor training.

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Today’s Class unveils collaborative platform feature ‘Timeline’

Tire Review Magazine

Today’s Class , a provider of daily online training for the automotive repair industry, announced a new platform feature, “Timeline.” New topics planned for 2025 include electrical/electronic diagnostic, ADAS calibration, and engine diagnosis, along with more service advisor content.

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Auto Repair Industry Podcast List

Shop Marketing Pros

Automotive Diagnostic Podcast Podcast Host : Sean Tipping Podcast Format : Audio Podcast Website : Visit Website Podcast Description: A space to explore the diagnostic & technology side of automotive repair. We’ll also interview experts in the automotive field. This isn’t just another interview podcast.

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Today’s Class unveils collaborative platform feature ‘Timeline’

Tire Review Magazine

Today’s Class , a provider of daily online training for the automotive repair industry, announced a new platform feature, “Timeline.” New topics planned for 2025 include electrical/electronic diagnostic, ADAS calibration, and engine diagnosis, along with more service advisor content.

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Invest in Your Employees to Invest in Your Shop

DRIVE

” – Kelsey & Brandan Lancaster, DRIVE client and owners of Performance Automotive Repair Kelsey & Brandan Lancaster of Performance Automotive Repair Your employees are the backbone of your company, they can either make or break your business. “We are very transparent with our team.”