Shop Marketing Pros

JUNE 12, 2024

Learn more about RepairPal at [link] Timestamps [00:00] Introduction and Sponsor Introduction to the episode Mention of RepairPal as the sponsor Overview of the topic: Creating great content for automotive repair shops [02:00] Understanding Your Audience Importance of knowing your audience Focus on the needs and questions of the audience [04:30] Sources (..)

Auto Repair 130

Auto Repair Service Advisor Automotive Repair Media 130

AutoSuccess

SEPTEMBER 5, 2024

Retail automotive dealers began integrating online, in-store and mobile channels to create seamless customer experiences several years ago. In fact, in 2021, 13% of automotive transactions were handled via ecommerce 2.

Automotive 52

Automotive Customer Service Service Advisor Automotive Services 52

Wrench

SEPTEMBER 4, 2022

Zach is a service advisor for Wrench. Sam is a Service Advisor with Wrench. Fun Fact about Trent: He has a theater degree (which has come in handy when the office needs someone for social media). Alex is a service advisor on the Wrench team. James is an Assistant Service Advisor with Wrench.

Service Advisor 40

Service Advisor Management Customer Service Oil Change 40

Institute for Automotive Business Excellence

JANUARY 26, 2023

What is the new year bringing to the independent automotive repair industry? I have been asked by several industry peers about my thoughts on what to expect in 2023 as an independent repair shop owner. “Is Jones cares less about your labor rate and more about how your service advisor greeted her than we want to believe.

Service Advisor 52

Service Advisor Automotive Repair ASE Auto Repair 52