Automotive Services Car Magazine 
Auto Service World
JANUARY 16, 2025
So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops.
Auto Service World
DECEMBER 4, 2024
They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. She began her career as an automotive technician.
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Auto Service World
NOVEMBER 21, 2024
Similar approaches are necessary to ensure the recruitment and retention of top-tier talent, including skilled technicians, service advisors, and branch managers, whether in a corporate environment or within a franchise structure.
AutoSuccess
NOVEMBER 12, 2024
Customer retention has long been recognized as one of the most important factors in a car dealer’s success. One of the key drivers of customer loyalty is how often a customer returns to a dealership for service and repairs after purchasing a vehicle. Despite the importance, achieving high retention levels can be challenging.
Auto Service World
DECEMBER 11, 2024
Small competitors positioned at the lower end of the market started absorbing business from used car lots and garages, which focused on budget-conscious customers. At the same time, on the service side of the business, garages and repair shops took a different path by investing in real estate and diversifying their business models.
Tire Review Magazine
FEBRUARY 11, 2025
” The company says Tireman inspires the Belle Tire team, showcasing a modern, customer-focused approach to automotive service. Tireman’s return reinforces Belle Tire’s promise to deliver an approachable, friendly, and trusted car care experience that resonates with all customers, especially in the markets we serve.”
AutoSuccess
DECEMBER 4, 2024
The automotive industry faces unique challenges in the digital age, where the car-buying process has significantly evolved. This report delves into the mechanics of OTT, its growth and its specific applications for new car dealers looking to enhance both car sales and service business.
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