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Is Automotive Service Advisor a Good Career? An Updated Guide for 2024

Automotive Training Centre

Are you a car lover who enjoys working with people, too? If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. What Do Automotive Service Advisors Do?

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4 Tips for Building Trust as an Automotive Service Advisor

Automotive Training Centre

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. In the automotive industry, trust is a critical factor in customer relationships.

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How to Impress in Interviews After Service Advisor Training

Automotive Training Centre

Service advisor roles are best for sociable car lovers with a penchant for customer service and consulting. It’s the perfect entry-level position for anyone who wants to develop a broad knowledge of various automotive services. Are you wondering how you can land your first service advisor job?

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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops. It is the shops responsibility to ensure the vehicle is safe upon return to the client.

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The Importance of Confidence When You Complete Service Advisor Training

CATI

Hello, future service advisors! If you’re considering a career in the automotive industry and are considering service advisor training, then you’re in for an interesting automotive career full of opportunities. Confidence builds customer trust after service advisor training.

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From the Magazine: Proactive staffing strategies

Auto Service World

Similar approaches are necessary to ensure the recruitment and retention of top-tier talent, including skilled technicians, service advisors, and branch managers, whether in a corporate environment or within a franchise structure.

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Essential Skills Every Automotive Service Advisor Needs to Be Successful

Institute for Automotive Business Excellence

In the ever-evolving automotive industry, the role of a service advisor is both challenging and rewarding. As the bridge between the customer and the service department, a service advisor's ability to communicate effectively, build trust, and manage technical information is crucial.