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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. And we have the best customer base.

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From the Magazine: Proactive staffing strategies

Auto Service World

Similar approaches are necessary to ensure the recruitment and retention of top-tier talent, including skilled technicians, service advisors, and branch managers, whether in a corporate environment or within a franchise structure. This approach not only helps attract the best talent but also enhances retention.

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Dobbs Tire & Auto Centers Acquires Conrad’s Tire Express and Total Car Care

Tire Review Magazine

Dobbs Tire & Auto Centers , a tire and automotive services retailer based in High Ridge, Missouri , has acquired Cleveland-based Conrads Tire Express and Total Car Care. Dobbs Tire Conrads Acquisition Grows Automotive Service Network Founded in 1969 , Conrads has 39 locations across northeast Ohio.

Car 40
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How To Contribute To The Overall Profitability Of An Auto Shop After Automotive Service Advisor Training

CATI

If you’re a car lover with a knack for service and administration, you could provide plenty of value to an automotive team and pave the way to an extremely lucrative and fulfilling career. Automotive service advisors are professionals who connect customers with the right service and technician for their needs.

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Dobbs Tire & Auto Centers Acquires Conrad’s Tire Express and Total Car Care

Tire Review Magazine

Dobbs Tire & Auto Centers , a tire and automotive services retailer based in High Ridge, Missouri , has acquired Cleveland-based Conrads Tire Express and Total Car Care. Dobbs Tire Conrads Acquisition Grows Automotive Service Network Founded in 1969 , Conrads has 39 locations across northeast Ohio.

Car 40
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The Evolving Automotive Customer Experience

AutoSuccess

Leveraging the Most Important Conversation Over the years we have seen significant developments in automotive customer satisfaction, driven by technological advancements, changing consumer expectations and shifts in business strategies. In fact, in 2021, 13% of automotive transactions were handled via ecommerce 2.