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4 Tips for Building Trust as an Automotive Service Advisor

Automotive Training Centre

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. In the automotive industry, trust is a critical factor in customer relationships.

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As vehicle tech grows, so do repair, maintenance headaches

Auto Service World

Vehicle technology is advancing rapidly, creating new challenges for automotive repair and maintenance, particularly in cybersecurity and access to essential diagnostic information, industry experts said at a recent conference.

Vehicle 277
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The Value of Experience: In Discussion With Our Instructor, Mark Raczkowski

Automotive Training Centre

Marks story is one of dedication, decades of hands-on expertise, and a passion for sharing knowledge with aspiring automotive technicians. From Technician to Instructor Marks career in the automotive industry spans over 35 years. I am a licensed automotive service technician here in Ontario, he shared.

Mechanic 278
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Advice for picking the right scan tool

Auto Service World

At the MEMA Aftermarket Suppliers Technology Conference, Donny Seyfer, executive director of the National Automotive Service Task Force, provided insights on how to choose the right scan tool for vehicle diagnostics. An expert recently laid out the decision-making process for picking the right one.

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Anyline survey shows automotive service techs want more data-driven tools 

Tire Review Magazine

Anyline released the results of a recent survey of automotive service technicians at a press conference held during the Specialty Equipment Market Association (SEMA) tradeshow in Las Vegas. automotive at Anyline. This comes at the heels of the company releasing a new smartphone-based tool to measure tread depth.

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Anyline survey shows automotive service techs want more data-driven tools 

Tire Review Magazine

Anyline released the results of a recent survey of automotive service technicians at a press conference held during the Specialty Equipment Market Association (SEMA) tradeshow in Las Vegas. automotive at Anyline. This comes at the heels of the company releasing a new smartphone-based tool to measure tread depth.

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Leveraging AI Within The Automotive Service Industry

AutoShopOwner

bot was able to determine a medical diagnosis accurately about 72 percent of the time, based on the patient's symptoms and personal medical information. Sep 4, 2023 Additionally, there is another study going on about AI’s use as an automotive service advisor.