Remove Automotive Services Remove IT Remove Magazine
article thumbnail

From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops. Value is about more than cost its about quality, expertise and trust.

article thumbnail

From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. That’s what’s happening at the St. Catharines, Ont.,

Retail 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

From the Magazine: Proactive staffing strategies

Auto Service World

Here’s where you need to make the right investments to stay ahead of your talent challenges Managing staffing needs in today’s highly competitive automotive aftermarket labour market is no easy task. It requires a well-rounded strategy that addresses the needs of the business and its people.

article thumbnail

Anyline survey shows automotive service techs want more data-driven tools 

Tire Review Magazine

Anyline released the results of a recent survey of automotive service technicians at a press conference held during the Specialty Equipment Market Association (SEMA) tradeshow in Las Vegas. automotive at Anyline. This comes at the heels of the company releasing a new smartphone-based tool to measure tread depth.

article thumbnail

Anyline survey shows automotive service techs want more data-driven tools 

Tire Review Magazine

Anyline released the results of a recent survey of automotive service technicians at a press conference held during the Specialty Equipment Market Association (SEMA) tradeshow in Las Vegas. automotive at Anyline. This comes at the heels of the company releasing a new smartphone-based tool to measure tread depth.

article thumbnail

Road to AAPEX S3 E8: Advanced calibration technology is transforming automotive service

Tire Review Magazine

Louis, Missouri, the home of the National Museum of Transportation where we’re reminded of the automotive aftermarket’s history and heritage. The post Road to AAPEX S3 E8: Advanced calibration technology is transforming automotive service appeared first on Tire Review Magazine. That history resonates with St.

article thumbnail

Road to AAPEX S3 E8: Advanced calibration technology is transforming automotive service

Tire Review Magazine

Louis, Missouri, the home of the National Museum of Transportation where we’re reminded of the automotive aftermarket’s history and heritage. The post Road to AAPEX S3 E8: Advanced calibration technology is transforming automotive service appeared first on Tire Review Magazine. That history resonates with St.