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What Is a Fixed Operations Manager? Exploring the Role

Automotive Training Centre

What is a fixed operations manager? In the fast-paced world of automotive service and parts management, the role of a Fixed Operations Manager is pivotal to a business’s success. What Is a Fixed Operations Manager What is a fixed operations manager ?

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As aftermarket digitizes, many still rely on manual processes

Auto Service World

A third of aftermarket automotive service professionals still rely on manual processes to manage spare parts, limiting their ability to meet customer demands and optimize supply chains effectively, a recent report found.

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As vehicle tech grows, so do repair, maintenance headaches

Auto Service World

Vehicle technology is advancing rapidly, creating new challenges for automotive repair and maintenance, particularly in cybersecurity and access to essential diagnostic information, industry experts said at a recent conference. The post As vehicle tech grows, so do repair, maintenance headaches appeared first on Auto Service World.

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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? In todays economy, affordability and retaining customers is a top priority for many shop owners and managers. However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops.

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5 Career Challenges That Service Advisors Face After Automotive Training and How to Manage Them

Automotive Training Centre

In that case, this blog post highlights five of the most common career challenges that service advisors face, plus expert tips on managing them. Absence of an Efficient System One of the most common career challenges for service advisors after service advisor training is the need for a streamlined system within the service department.

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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. However, customer expectations need to be managed.

Retail 278
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Anyline survey shows automotive service techs want more data-driven tools 

Tire Review Magazine

Anyline released the results of a recent survey of automotive service technicians at a press conference held during the Specialty Equipment Market Association (SEMA) tradeshow in Las Vegas. automotive at Anyline. This comes at the heels of the company releasing a new smartphone-based tool to measure tread depth.