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4 Tips for Building Trust as an Automotive Service Advisor

Automotive Training Centre

An Automotive Service Advisor is often the first point of contact between customers and auto repair shops. In many ways, automotive service advisors represent the face of the auto repair business that employs them. In the automotive industry, trust is a critical factor in customer relationships.

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Keeping Cool About Shop Fire Safety

Brake & Front End

According to the National Fire Protection Association, there are approximately 5,000 fires in automotive service and repair facilities each year. This episode of Talking Shop with Shop Owner is presented by AAPEX 2024 , the premiere business and networking event in the automotive industry.

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The Strategic Advantage of Bing Ads for Auto Repair Businesses

Business Actualization

In today's competitive automotive service industry, auto repair shops constantly seek innovative ways to attract new customers and enhance their online visibility. While Google Ads has been a predominant choice for many, Bing Ads has emerged as a powerful and complementary platform to expand your marketing efforts. Additionally, 3.

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New Hunter University Offers Online and In-Person Training

Tomorrow's Technician

All existing content was updated and refreshed as part of the nine-month effort, often converting from PowerPoint presentations to shorter, easy-to-understand modules with narration and video. The online courses are generally presented in five-minute segments, so even a 10-module course could be completed in approximately one hour.

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Hunter Engineering to reveal new online training platform at SEMA

Tire Review Magazine

All existing content was updated and refreshed during a nine-month effort, converting from PowerPoint presentations to shorter, dynamic modules with narration and video, Hunter said. The online courses are generally presented in five-minute segments, allowing a 10-module course to be completed in approximately one hour.

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Essential Skills Every Automotive Service Advisor Needs to Be Successful

Institute for Automotive Business Excellence

As the bridge between the customer and the service department, a service advisor's ability to communicate effectively, build trust, and manage technical information is crucial. This article delves into the key attributes for success in every automotive service advisor: being personable, trustworthy, knowledgeable, and intelligent.

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ASE Education Foundation Seeking Outstanding Instructor

Tomorrow's Technician

The award recognizes a high school or college instructor from an ASE accredited automotive, diesel/truck or collision repair program who demonstrates excellence through their personal dedication and commitment to the young men and women who have chosen to pursue a technical career in the automotive service industry.

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