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Bridgestone Retail Operations goes digital with paperless vehicle inspections

Tire Review Magazine

Bridgestone Retail Operations (BSRO), a subsidiary of Bridgestone Americas, said it is going all-digital, as all retail customers visiting its more than 2,200 tire and automotive service centers will now receive digital vehicle inspections.

Retail 52
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Bridgestone Retail Operations goes digital with paperless vehicle inspections

Tire Review Magazine

Bridgestone Retail Operations (BSRO), a subsidiary of Bridgestone Americas, said it is going all-digital, as all retail customers visiting its more than 2,200 tire and automotive service centers will now receive digital vehicle inspections.

Retail 52
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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops. It is the shops responsibility to ensure the vehicle is safe upon return to the client.

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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. We’re not dealing with retail.

Retail 258
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Child Labor for Repair Shops

Brake & Front End

I saw something while walking into a retail parts store recently. Minors working in automotive repair facilities are most often limited by two federal hazardous occupation orders concerning motor vehicle operation and the use of power-driven apparatus. It was a large sign stating they’re hiring at age 16.

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Child Labor for Repair Shops

Tomorrow's Technician

I saw something while walking into a retail parts store recently. Minors working in automotive repair facilities are most often limited by two federal hazardous occupation orders concerning motor vehicle operation and the use of power-driven apparatus. It was a large sign stating they’re hiring at age 16.

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Bridgestone Names 2024 ASE Master Technician of the Year

Tire Review Magazine

Bridgestone Retail Operations (BSRO), a subsidiary of Bridgestone Americas , announced Lloyd Kozak as its 2024 ASE Master Technician of the Year. The National Institute for Automotive Service Excellence recently honored Kozak at an awards ceremony.

ASE 52