Automotive Training Centre

AUGUST 28, 2024

Completing auto detailing training unlocks a range of opportunities within the automotive industry. Mobile auto detailing offers a wide range of services, from basic washes to more comprehensive detailing packages. ATC’s 2-week Automotive Detailing program offers hands-on training, with 85% shop time, ensuring real-world experience.

Vocational School 264

Vocational School Education Automotive Media 264

Automotive Training Centre

DECEMBER 15, 2023

Whether it’s reviving a classic car’s luster or enhancing a modern vehicle’s showroom shine, auto detailing is about delivering perfection and customer satisfaction. Moreover, soft skills such as customer service, time management, and attention to detail are vital. Contact ATC Surrey to learn how you can get started.

Vocational School 261

Vocational School Auto Mechanic Training Education Customer Service 261

Auto Profit Masters

SEPTEMBER 8, 2023

The competition among automotive services providers is strong throughout the nation. According to IBIS World, the United States has about 285 thousand businesses that provide these services. Even if you run a factory dealership, your team works on many vehicles that use different parts and are owned by many customers.

Car 130

Car Media Automotive Services Customer Service 130

Autoshop Solutions

NOVEMBER 15, 2023

The Women in Auto Care Leadership Council administers and sanctions awards in recognition of contributors within the automotive industry. Click here to view the full list of Automotive Communication Awards. “The whole team, from design and account reps to customer service, are all a delight to work with.

Automotive 98

Automotive Tire Rotations Education Media 98

Auto Remarketing

MARCH 19, 2024

In an era where digital transformation is not just an advantage but a necessity, automotive dealerships stand at the precipice of a new dawn. For automotive dealerships, this means the ability to craft highly personalized and engaging content at scale, a critical component in capturing the fleeting attention of potential customers online.

Automotive 98

Automotive Management Vehicle Customer Service 98

Autoflow

SEPTEMBER 13, 2023

Every time a customer drives away from their shop, you risk losing them to a competitor’s alluring discount or location. The secret to automotive customer retention lies in offering convenience and building trust so they don’t go anywhere else. Reward points: A tiered points system accrues value to future service bills.

Automotive 98

Automotive Auto Repair Shop Auto Repair Software 98

AutoSuccess

AUGUST 30, 2024

The automotive industry is increasingly adopting artificial intelligence (AI) to enhance lead follow-up processes. AI technologies offer a range of capabilities that streamline operations, improve customer engagement and, ultimately, drive sales. Here are five powerful examples of how AI is being utilized: 1.

Automotive 83

Automotive Finance Management Media 83

Solera

OCTOBER 15, 2024

Introduction In the fast-paced world of automotive retail, independent dealerships often face stiff competition from larger counterparts. Your USP is your secret weapon, giving customers a compelling reason to choose your dealership over your competitors. Building Strong Customer Relationships Loyalty is a powerful currency.

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Customer Service Automotive Marketing Auto Market Retail 130

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Customize inspection forms for different vehicles.

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Auto Repair Shop Vehicle Auto Repair Automotive Repair 130

AutoShopOwner

JANUARY 10, 2024

2: INVEST IN TECHNOLOGY UPGRADES Invest in modern technology such as automotive diagnostic software, customer relationship management (CRM) systems, or accounting software to streamline your operations, save time, and increase efficiency. Plus, retaining existing customers is often more cost-effective.

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Management Customer Service Software Media 130

Shop Marketing Pros

JUNE 21, 2024

There are a lot of marketing companies in the automotive industry. Let’s get into the variables that affect the pricing for marketing services in the automotive industry. We can be talking about social media, websites, email newsletters, direct mail, or many other things. The short answer is, you get what you pay for.

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Auto Repair Auto Repair Shop Media Customer Service 130

AutoSuccess

DECEMBER 9, 2024

Streamlined Communication: The Key to Speed In automotive repair, communication is king. Emails, text messages and even social media updates occur at lightning speed. In dealerships, this means approvals for repairs, customer updates and internal communication should follow suit.

Management 52

Management Finance Automotive Repair Media 52

Solera

MAY 8, 2023

Our high-powered automotive repair software tools go beyond just simplifying the management of your auto repair shop. Eliminate customer-shop miscommunication Deliver a digital vehicle experience by conveying repair information through immersive rich media and flexible content.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Vehicle Repair 130

Shop Marketing Pros

AUGUST 6, 2024

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130

AutoShopOwner

AUGUST 9, 2023

They are the ones doing the daily manual labor, therefore, you should invest in continuous training and development for your staff to help them improve their skills, enhance customer service, and reduce the likelihood of errors or costly mistakes. Word-of-mouth marketing is great, but it should not be your sole reliance.

Auto Repair Shop 100

Auto Repair Shop Auto Repair Management Media 100

AutoSuccess

JUNE 3, 2024

FrogData , a creator of data-driven decision-making solutions for automotive dealerships, announced a significant upgrade to its pioneering Artificial Intelligence (AI) Factory. “Today’s upgrade marks a significant milestone in our mission to transform automotive retail operations,” said Tej Soni, CEO of FrogData.

Retail 52

Retail Customer Service Management Used Cars 52

Shop Marketing Pros

NOVEMBER 1, 2023

In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. Our experience is that money spent online, (Local search, SEO/SEM, PPC and Social Media) has a much higher ROI. A good social media presence on FB and IG.

Media 130

Media Management Automotive Repair Automotive 130

Autoflow

SEPTEMBER 18, 2024

Autoflow, a leading innovator in automotive software solutions, is proud to announce that Headstart Warranty Group, a top provider of vehicle service contracts and extended warranties, has selected iDVI, Autoflow’s virtual claims inspection platform, to streamline and enhance their claims adjudication process.

Software 52

Software Media Customer Service Automotive 52

Auto Service World

SEPTEMBER 28, 2024

Distribute this announcement through these channels: Email Newsletter : Send a detailed email to your customer list, highlighting the benefits of the new location and reassuring them of continued quality service. In-Shop Signage : Display prominent signs in your current shop to inform walk-in customers about the upcoming move.

Auto Repair 130

Auto Repair Insurance Transportation Media 130

AutoInc.

JULY 30, 2024

For most independent automotive service and repair businesses, adding a new aftermarket service is going to be the most promising path to meaningful business growth. These include vehicle wrapping film, paint protection film and tinted automotive window film. automotive wrap film market is expected to grow at an 18.8%

Vehicle 52

Vehicle Automotive Technical Customer Service 52

Mechanics Direct

JUNE 30, 2024

Generally, technicians who have completed the National Institute for Automotive Service Excellence certification are well-trained and knowledgeable. It is commonly said that word of mouth is the best form of advertisement, if your friend has received good services, then you will most likely receive good services as well.

Mechanic 52

Mechanic Automotive Service Excellence Automobile Education 52

Automotive Management Network

AUGUST 30, 2024

Many companies make asking for a review a part of their customer service process. If your customer service staff make a point of asking for a review after they have successfully helped resolve a problem, the customer will feel more positive about the company and more receptive to the request.

Management 52

Management Auto Repair Shop Auto Repair Customer Service 52

Meister Werks European & Import

SEPTEMBER 23, 2023

Meister Werks is dedicated to high end customer service. After all, we go above and beyond for our customers. For instance, free inspections, washing and vacuuming are some of the service we provide. Use of media blaster. We are located in Renton, on the south side of Lake Washington, next to Boeing.

Media 52

Media Troubleshooting Auto Repair Customer Service 52

Shop Marketing Pros

JUNE 9, 2023

Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Loretta said: Under utilizing their social media and taking advantage of organic marketing.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130

Auto Service World

OCTOBER 19, 2024

Look for the following certifications: I-CAR = Inter-Industry Conference on Auto Collision Repair ASE = Automotive Service Excellence Manufacturer Certification: Ford, Toyota, Tesla These certifications indicate that the shop follows industry standards and has the right level of experience to repair your car correctly.

Auto Body Shop 130

Auto Body Shop Vehicle Collision Repair Body Repair 130

DRIVE

JULY 8, 2024

Run Your Business the Right Way for Bigger Profits The automotive world is as exciting and fast-paced as the cars it creates. Customer Service Building Relationships Excellent customer service is the cornerstone of any successful business but especially for collision shops.

Insurance 52

Insurance Management Customer Service Media 52

AutoInc.

NOVEMBER 17, 2023

The Automotive Management Institute (AMi) , the industry’s leading provider and collaborator of management education for automotive collision and mechanical service repair professionals, is proud to announce that our 2023 Graduation was held live at Foundations Training Expo at Daytona Speedway on Saturday, Nov.

Education 52

Education Management Mechanical Repairs Mechanic 52

Autoflow

NOVEMBER 16, 2023

Finally, make sure every staff member understands the value of exceptional customer service in generating referrals. Simple acts like explaining why they need certain regular services creates impressions that last. Every day, thousands of potential customers use online marketplaces, such as Craigslist or JustAnswer.com.

Auto Repair 98

Auto Repair Auto Repair Shop Oil Change Automotive 98

DRIVE

MARCH 29, 2023

The shop’s motto is to “provide customer service in abundance” and it shows. The shop has a reputation for operating efficiently at a high skill level in all areas of automotive service and repair. The team is known for being friendly and trustworthy.

Media 52

Media Customer Service Automotive Services Management 52

The Mechanic Doctor

JANUARY 4, 2024

This includes investing in modern automotive tools and technology to ensure efficiency and high-quality service. If one partner is skilled in business management, they can take the lead in developing an engaging website and establishing a strong social media presence.

Car 52

Car Management Mechanic Technical 52

Driver's Edge

FEBRUARY 23, 2024

Finding the Right Auto Repair Shop When it comes to finding the right Dallas car repair shop, it's essential to consider a few key factors that can make all the difference in the quality of service you receive. A shop with experienced, certified mechanics and a strong reputation is more likely to provide reliable service.

Auto Repair 52

Auto Repair Auto Repair Shop Oil Change Tire Rotations 52

Wrench

SEPTEMBER 4, 2022

Fun Fact about Trent: He has a theater degree (which has come in handy when the office needs someone for social media). LaShane is known for a strong work ethic and exceptional customer service. Bryan is part of the customer service team with Lemon Squad. Bryan is part of the customer service team with Lemon Squad.

Service Advisor 40

Service Advisor Management Customer Service Oil Change 40

AutoSuccess

SEPTEMBER 5, 2024

Leveraging the Most Important Conversation Over the years we have seen significant developments in automotive customer satisfaction, driven by technological advancements, changing consumer expectations and shifts in business strategies. In fact, in 2021, 13% of automotive transactions were handled via ecommerce 2.

Automotive 97

Automotive Customer Service Service Advisor Automotive Services 97

CATI

FEBRUARY 27, 2025

Practice diagnosing and repairing various vehicle issues, learn the nuances of different automotive systems, and become proficient with the latest diagnostic tools and technologies. As you gain experience in the field, make a point to network with industry professionals and foster strong relationships with customers.

Auto Mechanic Training 59

Auto Mechanic Training Mechanic Auto Repair Auto Repair Shop 59

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96

IT Retail Customer Service Management 96