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20th Anniversary Reflections: What We’ve Learned About the Automotive Industry Over the Years

Automotive Training Centre

As ATC Montreal celebrates its 20th anniversary, we reflect on the lessons we’ve learned about the automotive industry. Technological Advancements Have Redefined the Automotive Industry One of the most significant transformations we’ve observed is the rapid pace of technological advancement.

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Leveraging Technology for Customer Service After Auto Mechanic School

Automotive Training Centre

Mastering technical skills is just the beginning if you’re pursuing a career in the automotive industry through auto mechanic school. Today’s auto shops thrive on exceptional customer service, where clients expect expert repairs and a smooth, tech-enhanced experience.

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Auto Parts Training: 5 Essential Skills for Future Shop Owners

Automotive Training Centre

Becoming a successful body shop owner requires a blend of skills that cover everything from inventory management to customer service. Effective inventory management ensures that repairs happen without delay, reducing downtime and keeping customers satisfied. Our auto parts training includes advice about customer service.

Finance 290
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How Dispatch Training Prepares You to Face Common Customer Service Challenges

Automotive Training Centre

Once completing dispatch training and enter the fast-paced world of logistics and truck dispatch, you’ll discover customer service is the backbone of successful operations. At ATC Montreal, we understand dispatchers’ challenges and their crucial role in ensuring customer satisfaction.

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A Day In The Life Of A Customer Service Rep After Dispatch Training

Automotive Training Centre

When we think about the automotive and transportation industry, our minds usually drift toward engineers, drivers, and logistics managers. However, customer service representatives play a pivotal role in ensuring that the wheels keep turning literally and metaphorically.

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3 Customer Service Best Practices To Apply After Auto Parts Training

Automotive Training Centre

Customers today have access to a wide range of options and resources to research, compare, and make informed decisions, so the role of exceptional customer service cannot be understated. This shift has propelled customer service to the forefront of business success.

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How Automotive Technology Retail Companies Are Testing Generative AI

Automotive Training Centre

The automotive technology industry is rapidly evolving, with automotive technology at the forefront of this transformation. For students interested in a career in automotive technology, it is crucial to understand how companies are testing and implementing Generative AI.

Retail 261