AutoSuccess

JANUARY 5, 2024

New research released by Cox Automotive on the U.S. vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. Owners are also visiting service centers more often, according to the Cox Automotive study: In 2023, the average owner had their vehicle in for service or maintenance 2.5

General Repair 52

General Repair Automotive Services Automotive Electric Vehicles 52

AutoInc.

MAY 31, 2023

Leesburg, Virginia – The National Institute for Automotive Service Excellence (ASE) has designated June as Automotive Service Professionals Month (ASPM), the ideal time to recognize skilled automotive professionals and the valuable service they provide from coast to coast.

Automotive Services 52

Automotive Services Automotive ASE Automotive Service Excellence 52

Auto Remarketing

DECEMBER 12, 2023

Dealership service departments are not only losing market share to general repair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. And EV owners spent more time waiting for maintenance (34 minutes longer) and repair work (51 minutes longer) compared to gas vehicle owners.

General Repair 98

General Repair Electric Vehicles Tire Rotations Vehicle 98