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Used-car buyers drive rapid rise in customer satisfaction, Cox study shows

Auto Remarketing

While car prices were high in 2023, car buyers — especially used-car buyers — were increasingly happier with their experience, according to the latest research from Cox Automotive. The study is available for download here. Our research and data, however, suggest that is simply not the case.

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Where & How to Find a Manual for a Used Car

The Mechanic Doctor

How can I locate an Owner’s Manual for my used car? Unfortunately, if you purchased a used car without its manual included, chances are it didn’t come with one either. Manufacturer’s Website One of the most reliable sources is a car manufacturer’s official website.

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Report finds U.S. market hits ‘peak truck’ as consumers seek more affordability

Auto Remarketing

The automotive M&A advisory firms semiannual Market Outlook Report , released this week in conjunction with the NADA Show, said its data shows American consumers have reached peak truck. The report, produced in partnership with Kaiser Associates, combining DCGs automotive research and data with Kaisers industry analysis.

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Spring Optimism Boosts U.S. Automobile Dealer Sentiment

AutoSuccess

The Q1 2025 Cox Automotive Dealer Sentiment Index (CADSI) reports that the U.S. “Certainly, a theme that continues through all of the findings is that the first quarter is better than a year ago for sure,” noted Cox Automotive Chief Economist Jonathan Smoke. The current market index score increased year over year.

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Cox survey finds dealer sentiment stable – at a pessimistic level

Auto Remarketing

In the face of uncertainty in the automotive market, the American economy in general and the nation’s political future, the outlook of car dealers remains remarkably steady, according to the latest Cox Automotive Dealer Sentiment Index. The full results can be downloaded here.

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Dealers’ Optimism on Rise, says Cox Q4 2024 Dealer Sentiment Index

AutoSuccess

The Q4 2024 Cox Automotive Dealer Sentiment Index (CADSI) reveals renewed optimism among U.S. “The recent resolution of political uncertainty following the presidential election has cleared the path for a more optimistic outlook on future auto market conditions,” said Jonathan Smoke , chief economist at Cox Automotive.

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U.S. Auto Dealer Sentiment Improves in Q1, Market View Remains Weak

AutoSuccess

The Cox Automotive Dealer Sentiment Index (CADSI) shows that current market sentiment improved slightly in the first quarter compared to the fourth quarter of 2023, increasing from 40 to 42, but remains well below the 50 threshold, indicating most dealers see the current market as weak. “The vehicle market in the U.S.