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From the Magazine: Delivering value

Auto Service World

So how do you add value to your automotive service shop without sacrificing the customer experience? However, focusing solely on price as a strategy for retention is a short-sighted approach for automotive service shops. Focusing on price isnt a viable strategy.

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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They’re the beating heart of the company, the very reason an automotive parts distributor opens the doors every morning. It’s a philosophy that has not only helped the Motorcade branch thrive, but has also set a standard for what automotive parts distribution can and should be. She began her career as an automotive technician.

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From the Magazine: The power of clear communication

Auto Service World

Building trust through thorough inspections Trust is the foundation of customer retention in the automotive repair industry. Alan Beech has been a shop owner, entrepreneur and coach in the automotive industry for the past 40 years. This article originally appeared in the December 2024 issue of CARS magazine.

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From the Magazine: ‘Helping people out is the big thing for us’

Auto Service World

Four and a half years ago, the Maidens family purchased Almar Automotive and transformed it into Maidens Family Auto Care. To ensure their technicians are equipped to handle the evolving automotive landscape, the Maidens prioritize hands-on training and industry-specific courses. So you really have to stay up on top of everything.

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From the Magazine: Automotive parts price trends

Auto Service World

Inflation may be waning, but evolving pricing strategies will keep competitors on edge The post <span style=color:#ff0000>From the Magazine:</span> Automotive parts price trends appeared first on Auto Service World.

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From the Magazine: Proactive staffing strategies

Auto Service World

Here’s where you need to make the right investments to stay ahead of your talent challenges Managing staffing needs in today’s highly competitive automotive aftermarket labour market is no easy task. Finding and keeping the right people is a constant struggle, especially given the scarcity of skilled trades in the automotive aftermarket.

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From the Magazine: Changing the perception

Auto Service World

Remanufacturing and attracting new talent two keys to continued sustainability in the automotive aftermarket sector The post <span style=color:#ff0000>From the Magazine:</span> Changing the perception appeared first on Auto Service World.