RepairPal

MARCH 17, 2023

As a service advisor, you know that keeping your customers happy is key to a successful service department. To help you do just that, we’ve compiled a list of five simple tips that can make a big difference in your customer service game.

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Service Advisor Customer Service Vehicle IT 52

RepairPal

MARCH 17, 2023

As a service advisor, you know that keeping your customers happy is key to a successful service department. To help you do just that, we’ve compiled a list of five simple tips that can make a big difference in your customer service game.

Service Advisor 52

Service Advisor Customer Service Vehicle IT 52

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. In this article, we’ll explore some ways you can provide exceptional customer service that will leave a lasting impression on your customers.

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Customer Service Media Car IT 52

RepairPal

AUGUST 28, 2024

Master key strategies for a successful auto repair shop, from excellent customer service to leveraging advanced technology for growth. The post How To Run a Successful Auto Repair Shop appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 79

Auto Repair Shop Auto Repair Customer Service Management 79

RepairPal

SEPTEMBER 3, 2024

Attract high-quality customers to your auto repair shop with strategies like word-of-mouth, a strong online presence, and customer service. The post How to Attract High-Quality Customers To Your Auto Repair Shop appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Auto Repair Shop Auto Repair Customer Service 71

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. In this article, we’ll explore some ways you can provide exceptional customer service that will leave a lasting impression on your customers.

Customer Service 40

Customer Service Media Car IT 40

AutoFix

SEPTEMBER 19, 2023

A major component in fostering this trust is exceptional customer service. But what does exceptional customer service entail? Bob Farrell, a legend in the service industry, provides a profound and simple answer: “Give them the pickle!” By embracing Bob Farrell’s “Give them the pickle!”

Auto Repair 40

Auto Repair Customer Service Auto Repair Shop Education 40

Automotive Training Centre

AUGUST 9, 2024

This blog post delves into a parts specialist’s responsibilities, skills, and career prospects, highlighting why this role is vital in the automotive and machinery sectors. Effective communication : Communication is crucial for interacting with customers, suppliers, and colleagues. Contact ATC Surrey for more information.

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Technical Customer Service Management Automotive 195

Automotive Training Centre

MARCH 27, 2024

While service advisor training equips you for specific roles within the automotive industry, its transferable skills can lead you down unexpected paths. This blog post highlights a few places where you can find employment and begin to impact the automotive industry after your training.

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Service Advisor Customer Service Technical Auto Mechanic Training 254

RepairPal

OCTOBER 18, 2024

Discover how Certified auto repair shops grow their business with online reviews, loyalty programs, and community involvement to boost customer engagement. The post How Auto Repair Marketing Drives Customer Engagement appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Auto Repair Auto Repair Shop Customer Service 85

Automotive Training Centre

APRIL 19, 2024

As the automotive industry continues to evolve with technological advancements and customer expectations, the demand for skilled professionals who can efficiently manage service and parts operations is rising. Prepare for the role of a fixed operations manager in auto parts training.

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Management Auto Mechanic Training Automotive Customer Service 230

Automotive Training Centre

NOVEMBER 15, 2023

Suppose you’re considering taking up a Service Advisor position right after your training. In that case, this blog post highlights five of the most common career challenges that service advisors face, plus expert tips on managing them.

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Service Advisor Management Automotive Technical 280

RepairPal

OCTOBER 18, 2024

G2 Auto in Finksburg, MD, offers high-quality, auto repair services with a focus on customer relationships, transparency, and community involvement. The post RepairPal Certified Shop Profile: G2 Auto appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Auto Repair Services Auto Repair Customer Service Management 82

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Grow Your Shop’s Average Repair Order Amount.

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Auto Repair Shop Vehicle Auto Repair Automotive Repair 130

Automotive Training Centre

MAY 29, 2024

This blog post explores the responsibilities, necessary skills, and the journey to becoming a successful shop foreman, providing a comprehensive insight into this rewarding career. – Quality Contro l: Ensuring all repair work meets industry standards and customer expectations.

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Mechanic Auto Mechanic Training Technical Auto Repair Shop 240

AutoVitals

JANUARY 16, 2024

Efficiency, accuracy, and customer service are central to an auto repair shop's success. AutoVitals prioritizes fast and accurate point-of-sale integrations to ensure that shop and customer data is accurate. This blog post will explain the details and benefits of AutoVitals' two-way integration with R.O.

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Auto Repair Shop Auto Repair Customer Service Software 52

Automotive Training Centre

OCTOBER 15, 2024

In this blog, we’ll explore fascinating trends in auto parts manufacturing and how ATC’s program equips you for success in a rapidly changing industry. As the automotive industry evolves, so do the manufacturing trends that shape how vehicles are designed, built, and maintained. Are you ready to start automotive training ?

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Manufacturing Electric Vehicles Car Dealership Collision Repair 259

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. In this blog post, we examine the different functions within a car sales setting and highlight how each member contributes to the success of the collective.

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Service Advisor Finance Management Auto Mechanic Training 204

Automotive Training Centre

JANUARY 17, 2024

Create a professional website showcasing your services, certifications, and testimonials. Another brilliant idea is to start a blog or a YouTube channel providing valuable content related to auto body estimation. Your reputation as an auto body estimator relies equally on customer service and technical skills.

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Auto Body Shop Insurance Auto Mechanic Training Auto Repair Shop 240

RepairPal

NOVEMBER 1, 2024

Top Line Car Care is a RepairPal Certified auto repair shop that focuses on customer-focused service in Wylie, Texas. The post RepairPal Certified Shop Profile: Top Line Car Care appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Car Customer Service 52

Automotive Training Centre

MAY 1, 2024

This blog post explains the duties, skills, and career prospects of a heavy duty estimator, providing valuable insights for those considering this dynamic and essential role in the industry. Success as a heavy duty estimator requires excellent communication and customer service skills in addition to auto parts training.

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Insurance Technical Auto Mechanic Training Collision Repair 235

Automotive Training Centre

DECEMBER 12, 2023

If you’re considering automotive sales training, this blog outlines ways auto dealerships can remain competitive despite rapid economic change. Exceptional Customer Service In automotive sales, exceptional customer service isn’t just a luxury; it’s a necessity.

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Automotive Auto Mechanic Training Finance Customer Service 239

AutoVitals

DECEMBER 28, 2023

In addition to excellent repair work and customer service, you must understand and master the art of marketing. In the highly competitive automotive aftermarket industry, you need more than exceptional mechanical skills to stay ahead of the competition. Because of time constraints, many shops rely on word-of-mouth marketing.

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Automotive Services Automotive Auto Repair Shop Auto Repair 77

CATI

AUGUST 8, 2024

The transportation industry is a dynamic and essential part of modern life, and within this sector, taxi dispatchers play a crucial role in coordinating efficient and effective transportation services. This blog post explores the responsibilities, skills, and benefits of working as a taxi dispatcher after undergoing automotive training.

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Automotive Transportation Customer Service Software 86

Bolt on Technology

JULY 16, 2024

Finding ways to attract more customers to your auto repair shop is crucial for success. This technology can streamline your inspection processes and improve customer communication. One effective method is through the use of vehicle inspection software.

Software 75

Software Auto Repair Shop Vehicle Auto Repair 75

RepairPal

FEBRUARY 28, 2024

Let's dive into some common misperceptions and uncover the heart of driving success to run a customer-centric shop. The post Driving Success: Mastering Customer-Centric Shop Marketing Strategies appeared first on RepairPal Shops Blog: Modern Shop Owner.

Customer Service 82

Customer Service 82

AutoShopOwner

JANUARY 10, 2024

In this blog post, we’ll explore 10 financial resolutions that are essential for every business to make in order to have a profitable, prosperous year ahead. Plus, retaining existing customers is often more cost-effective. 10: EXPAND MARKETING EFFORTS Invest in marketing efforts to attract new customers and retain existing ones.

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Management Customer Service Software Media 130

Bolt on Technology

AUGUST 6, 2024

Understanding why this skepticism exists and addressing it head-on is essential for building trust and fostering a positive relationship with customers. This concern often stems from past experiences or stories they've heard, leading to a general distrust in the industry.

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Vehicle Auto Repair Mechanic Customer Service 88

RepairPal

FEBRUARY 7, 2024

Customers heavily rely on your auto repair shop to fix their vehicles and provide a reliable and trustworthy service experience. Here are 5 ways that your shop can build trust with automotive customers. The post 5 Ways to Build Trust with Automotive Customers appeared first on RepairPal Shops Blog: Modern Shop Owner.

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Automotive Auto Repair Shop Auto Repair Vehicle 82

Automotive Training Centre

JUNE 19, 2024

This blog post explores how heavy-duty estimation differs from regular auto body estimating. Strong customer service skills are crucial in this role, as building trust and maintaining positive customer relationships is essential.

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Software Hydraulics Insurance Technical 198

Auto Profit Masters

SEPTEMBER 8, 2023

Improve Your Customer Service Quality customer service is essential if you want to keep people coming back to your shop and telling others about their good experiences. Elevating the level of your customer service will help ensure you get better reviews online and establish a positive reputation for your brand.

Car 130

Car Customer Service Automotive Services Media 130

Automotive Training Centre

MAY 14, 2024

This blog post explores this career path’s necessary steps and benefits and how individuals with auto parts training can leverage their skills and knowledge to excel as warehousing clerks. Emphasize any roles involving inventory management, customer service, or logistics coordination.

Management 241

Management Software Automotive Retail 241

Automotive Training Centre

APRIL 11, 2024

After service advisor training , understanding customer rights and dispute resolution processes will be crucial during your career. This blog post introduces CAMVAP to students in service advisor training. Are you interested in a service advisor career ? Contact ATC Cambridge for more information.

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Service Advisor Automotive Services Auto Mechanic Training Manufacturing 239

CATI

JANUARY 11, 2024

This blog post highlights the role of a Logistics Representative and explains what the role entails. With the advent of automation and technological advancements, the role of a logistics representative has become more dynamic and integral to the success of any business.

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Transportation IT Customer Service Management 81

CATI

AUGUST 29, 2024

This blog post delves into the role of an auto body technician, exploring the daily responsibilities, skills needed, and the path to becoming one through specialized training. In addition to technical skills, auto body technician training programs often include instruction in customer service and business practices.

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Collision Repair Repaints Technical Vehicle 70

Automotive Management Network

AUGUST 30, 2024

Left to their own devices, people are much more likely to leave reviews if they are extremely happy with the service or unhappy with it. Many companies make asking for a review a part of their customer service process. Finally, you should show your customers what feedback looks like by displaying your reviews.

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Management Auto Repair Shop Auto Repair Customer Service 52

CATI

JUNE 6, 2024

This blog post explores the world of climate control specialists, exploring what they do, the skills they possess, and the path to a rewarding career in this crucial automotive field. Or picture driving on a chilly winter morning and switching on the car’s heater to quickly warm you up for a comfortable drive.

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Air Conditioning Automotive Technical Preventative Maintenance 78