Automotive Training Centre

MAY 29, 2024

This blog post explores the responsibilities, necessary skills, and the journey to becoming a successful shop foreman, providing a comprehensive insight into this rewarding career. – Quality Contro l: Ensuring all repair work meets industry standards and customer expectations.

Mechanic 288

Mechanic Auto Mechanic Training Auto Repair Shop Technical 288

Automotive Training Centre

APRIL 19, 2024

As the automotive industry continues to evolve with technological advancements and customer expectations, the demand for skilled professionals who can efficiently manage service and parts operations is rising. Prepare for the role of a fixed operations manager in auto parts training.

Management 264

Management Auto Mechanic Training Automotive Automotive Services 264

Automotive Training Centre

MARCH 19, 2025

Were answering this question in detail in todays blog. Those with strong managerial and operational skills can rise to the position of fixed operations manager, overseeing multiple aspects of an auto repair business, from customer service to financial performance. What career opportunities are available for an estimator?

Automotive 153

Automotive Insurance Collision Repair Automotive Repair 153

RepairPal

OCTOBER 23, 2024

Vince's Motors in Baltimore, MD, RepairPal Certified auto repair shop focuses on quality customer service and community involvement. The post RepairPal Certified Shop Profile: Vince’s Motors appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 105

Auto Repair Shop Customer Service Auto Repair Management 105

RepairPal

OCTOBER 11, 2024

Learn how RepairPal Certified auto repair shops build relationships with customers through customer service, customer engagement, and loyalty programs. The post Building Strong Customer Relationships in Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 105

Auto Repair Auto Repair Shop Customer Service 105

RepairPal

OCTOBER 11, 2024

Learn how Southern Motorcarz, led by Michael Willridge, stands out with personal customer service, community involvement, and cutting-edge automotive technology. The post RepairPal Certified Shop Profile: Southern Motorcarz appeared first on RepairPal Shops Blog: Modern Shop Owner.

Customer Service 105

Customer Service Automotive Management 105

Automotive Training Centre

DECEMBER 12, 2023

If you’re considering automotive sales training, this blog outlines ways auto dealerships can remain competitive despite rapid economic change. Exceptional Customer Service In automotive sales, exceptional customer service isn’t just a luxury; it’s a necessity.

Automotive 288

Automotive Auto Mechanic Training Finance Media 288

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. In this blog post, we examine the different functions within a car sales setting and highlight how each member contributes to the success of the collective.

Service Advisor 260

Service Advisor Finance Auto Mechanic Training Management 260

Automotive Training Centre

JANUARY 17, 2024

Create a professional website showcasing your services, certifications, and testimonials. Another brilliant idea is to start a blog or a YouTube channel providing valuable content related to auto body estimation. Your reputation as an auto body estimator relies equally on customer service and technical skills.

Auto Body Shop 278

Auto Body Shop Insurance Auto Mechanic Training Auto Repair Shop 278

Automotive Training Centre

MAY 1, 2024

This blog post explains the duties, skills, and career prospects of a heavy duty estimator, providing valuable insights for those considering this dynamic and essential role in the industry. Success as a heavy duty estimator requires excellent communication and customer service skills in addition to auto parts training.

Insurance 264

Insurance Technical Auto Mechanic Training Collision Repair 264

RepairPal

NOVEMBER 19, 2024

Carage in Jupiter, FL, offers trusted, ASE-certified auto repair with a focus on legendary customer service, quality, and community. The post RepairPal Certified Shop Profile: Carage appeared first on RepairPal Shops Blog: Modern Shop Owner.

ASE 98

ASE Customer Service Auto Repair Management 98

CATI

DECEMBER 26, 2024

You must manage finances, market your services, and ensure smooth day-to-day operations. Handling customer service and maintaining relationships. For example, keeping customers informed about repair timelines and providing detailed explanations of the work being done can go a long way in earning their trust.

Auto Body Shop 108

Auto Body Shop Technical IT Collision Repair 108

RepairPal

AUGUST 28, 2024

Master key strategies for a successful auto repair shop, from excellent customer service to leveraging advanced technology for growth. The post How To Run a Successful Auto Repair Shop appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 105

Auto Repair Shop Auto Repair Customer Service Management 105

RepairPal

SEPTEMBER 3, 2024

Attract high-quality customers to your auto repair shop with strategies like word-of-mouth, a strong online presence, and customer service. The post How to Attract High-Quality Customers To Your Auto Repair Shop appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 104

Auto Repair Shop Auto Repair Customer Service 104

AutoShopOwner

NOVEMBER 15, 2024

Five Proven Tips to Improve Your Bottom Line By Joe Marconi, an Elite Blog - A recent Small Business Administration (SBA) report revealed that one of the main reasons for small business failure is due to a lack of financial knowledge. Are there bottlenecks in the service advisor process? Are there wasted steps that can be eliminated?

Auto Repair Shop 130

Auto Repair Shop Service Advisor Auto Repair Customer Service 130

CATI

JANUARY 23, 2025

However, servicing luxury vehicles often comes with its own set of requirements and expectations. This blog post explores how servicing luxury cars differs from regular auto repair and how your auto mechanic training can prepare you for these specialized tasks.

Mechanic 97

Mechanic Auto Mechanic Training Auto Repair Automotive 97

AutoFix

OCTOBER 29, 2024

Running a successful auto repair shop is about more than just fixing cars—it’s about building trust with your customers and creating a positive shop culture. Without trust and a strong internal culture, even the best mechanics may struggle to retain clients or build a loyal customer base.

Auto Repair 98

Auto Repair Auto Repair Shop Consulting Management 98

Automotive Training Centre

OCTOBER 15, 2024

In this blog, we’ll explore fascinating trends in auto parts manufacturing and how ATC’s program equips you for success in a rapidly changing industry. As the automotive industry evolves, so do the manufacturing trends that shape how vehicles are designed, built, and maintained. Are you ready to start automotive training ?

Manufacturing 279

Manufacturing Electric Vehicles Car Dealership Collision Repair 279

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only […] The post Small Gestures, Big Impact: The Importance of Personalized Customer Service appeared first on RepairPal Shops Blog: Modern Shop Owner. Without them, you wouldn’t be able to keep your doors open.

Customer Service 52

Customer Service IT 52

RepairPal

MARCH 17, 2023

As a service advisor, you know that keeping your customers happy is key to a successful service department. To help you do just that, we’ve compiled a list of five […] The post 5 Simple Tips for Better Customer Service as a Service Advisor appeared first on RepairPal Shops Blog: Modern Shop Owner.

Service Advisor 52

Service Advisor Customer Service 52

Automotive Training Centre

MAY 14, 2024

This blog post explores this career path’s necessary steps and benefits and how individuals with auto parts training can leverage their skills and knowledge to excel as warehousing clerks. Emphasize any roles involving inventory management, customer service, or logistics coordination.

Management 278

Management Software Automotive Retail 278

Automotive Training Centre

JUNE 19, 2024

This blog post explores how heavy-duty estimation differs from regular auto body estimating. Strong customer service skills are crucial in this role, as building trust and maintaining positive customer relationships is essential.

Software 257

Software Hydraulics Insurance Technical 257

AutoFix

MARCH 19, 2025

In the auto repair industry, customer service is just as important as technical expertise. One of the biggest challenges shop owners and service advisors face is handling difficult conversationsespecially when customers express frustration or assign blame for vehicle issues. Take Your Customer Service to the Next Level!

Service Advisor 52

Service Advisor Auto Repair Shop Auto Repair Customer Service 52

CATI

JANUARY 16, 2025

This blog explores the growing role of AI in dispatching and how its shaping the future of this dynamic career. Improved Customer Service : Faster response times and accurate updates improve the customer experience, enhancing trust and loyalty.

Management 93

Management Customer Service Vehicle IT 93

RepairPal

MARCH 17, 2023

As a service advisor, you know that keeping your customers happy is key to a successful service department. To help you do just that, we’ve compiled a list of five simple tips that can make a big difference in your customer service game.

Service Advisor 52

Service Advisor Customer Service Vehicle IT 52

RepairPal

MARCH 17, 2023

As a service advisor, you know that keeping your customers happy is key to a successful service department. To help you do just that, we’ve compiled a list of five simple tips that can make a big difference in your customer service game.

Service Advisor 52

Service Advisor Customer Service Vehicle IT 52

Automotive Training Centre

APRIL 11, 2024

After service advisor training , understanding customer rights and dispute resolution processes will be crucial during your career. This blog post introduces CAMVAP to students in service advisor training. Are you interested in a service advisor career ? Contact ATC Cambridge for more information.

Service Advisor 264

Service Advisor Automotive Services Auto Mechanic Training Manufacturing 264

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. In this article, we’ll explore some ways you can provide exceptional customer service that will leave a lasting impression on your customers.

Customer Service 52

Customer Service Media Car IT 52

CATI

MARCH 28, 2025

With the right tools, techniques, and customer service skills, becoming your own boss is a very real possibility. Your success depends on two things: finding your first customers and turning them into loyal clients. The next big step might be launching your own business. But how do you build a client base from scratch?

Mechanic 65

Mechanic Customer Service Automotive Car Dealership 65

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Grow Your Shop’s Average Repair Order Amount.

Auto Repair Shop 130

Auto Repair Shop Vehicle Auto Repair Automotive Repair 130

RepairPal

MARCH 28, 2025

Pulse Auto Care in Plainfield, IL, delivers honest, no-pressure auto repair focused on relationships, trust, and high-quality service. The post RepairPal Certified Shop Profile: Pulse Auto Care appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 103

Auto Repair Customer Service Management 103

RepairPal

MARCH 20, 2025

Complete Auto Care in Elizabeth City, NC, offers trusted auto repair with a 3-year/36K-mile warranty, ASE-certified technicians, and exceptional customer service. The post RepairPal Certified Shop Profile: Complete Auto Care appeared first on RepairPal Shops Blog: Modern Shop Owner.

ASE 58

ASE Customer Service Auto Repair Management 58

Solera

DECEMBER 12, 2024

OEM Maintenance Schedules to boost customer service and revenue. Safe and Secure Payment Processing Methods designed to increase profits and customer satisfaction. Comprehensive Service Inspection Processes provide improved customer service and increased revenue. Did you like this article?

Auto Repair 130

Auto Repair Customer Service Management Automotive 130

Humble Mechanic

MAY 6, 2015

For those of you not familiar with how flat rate works, you can watch a podcast I did called “Getting Paid on Flat Rate” or read a blog post I […] Today on the automotive podcast, we are talking about something that I am sure will ruffle a few feathers. That is flat rate.

Automotive 130

Automotive Customer Service 130

RepairPal

OCTOBER 18, 2024

G2 Auto in Finksburg, MD, offers high-quality, auto repair services with a focus on customer relationships, transparency, and community involvement. The post RepairPal Certified Shop Profile: G2 Auto appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Services 105

Auto Repair Services Auto Repair Customer Service Management 105

RepairPal

OCTOBER 18, 2024

Discover how Certified auto repair shops grow their business with online reviews, loyalty programs, and community involvement to boost customer engagement. The post How Auto Repair Marketing Drives Customer Engagement appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 105

Auto Repair Auto Repair Shop Customer Service 105

Bolt on Technology

JULY 16, 2024

Finding ways to attract more customers to your auto repair shop is crucial for success. This technology can streamline your inspection processes and improve customer communication. One effective method is through the use of vehicle inspection software.

Software 104

Software Auto Repair Shop Vehicle Auto Repair 104