Automotive Training Centre

JANUARY 17, 2024

Create a professional website showcasing your services, certifications, and testimonials. Another brilliant idea is to start a blog or a YouTube channel providing valuable content related to auto body estimation. Your reputation as an auto body estimator relies equally on customer service and technical skills.

Auto Body Shop 252

Auto Body Shop Insurance Auto Mechanic Training Auto Repair Shop 252

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. In this blog post, we examine the different functions within a car sales setting and highlight how each member contributes to the success of the collective.

Service Advisor 216

Service Advisor Finance Auto Mechanic Training Management 216

Automotive Training Centre

MAY 1, 2024

This blog post explains the duties, skills, and career prospects of a heavy duty estimator, providing valuable insights for those considering this dynamic and essential role in the industry. Success as a heavy duty estimator requires excellent communication and customer service skills in addition to auto parts training.

Insurance 246

Insurance Technical Auto Mechanic Training Collision Repair 246

Automotive Training Centre

DECEMBER 12, 2023

If you’re considering automotive sales training, this blog outlines ways auto dealerships can remain competitive despite rapid economic change. Exceptional Customer Service In automotive sales, exceptional customer service isn’t just a luxury; it’s a necessity.

Automotive 251

Automotive Auto Mechanic Training Finance Customer Service 251

RepairPal

OCTOBER 11, 2024

Learn how Southern Motorcarz, led by Michael Willridge, stands out with personal customer service, community involvement, and cutting-edge automotive technology. The post RepairPal Certified Shop Profile: Southern Motorcarz appeared first on RepairPal Shops Blog: Modern Shop Owner.

Customer Service 92

Customer Service Automotive Management 92

RepairPal

OCTOBER 23, 2024

Vince's Motors in Baltimore, MD, RepairPal Certified auto repair shop focuses on quality customer service and community involvement. The post RepairPal Certified Shop Profile: Vince’s Motors appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 91

Auto Repair Shop Customer Service Auto Repair Management 91

RepairPal

OCTOBER 11, 2024

Learn how RepairPal Certified auto repair shops build relationships with customers through customer service, customer engagement, and loyalty programs. The post Building Strong Customer Relationships in Auto Repair appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 85

Auto Repair Auto Repair Shop Customer Service 85

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only […] The post Small Gestures, Big Impact: The Importance of Personalized Customer Service appeared first on RepairPal Shops Blog: Modern Shop Owner. Without them, you wouldn’t be able to keep your doors open.

Customer Service 52

Customer Service IT 52

RepairPal

MARCH 17, 2023

As a service advisor, you know that keeping your customers happy is key to a successful service department. To help you do just that, we’ve compiled a list of five […] The post 5 Simple Tips for Better Customer Service as a Service Advisor appeared first on RepairPal Shops Blog: Modern Shop Owner.

Service Advisor 52

Service Advisor Customer Service 52

Automotive Training Centre

OCTOBER 15, 2024

In this blog, we’ll explore fascinating trends in auto parts manufacturing and how ATC’s program equips you for success in a rapidly changing industry. As the automotive industry evolves, so do the manufacturing trends that shape how vehicles are designed, built, and maintained. Are you ready to start automotive training ?

Manufacturing 268

Manufacturing Electric Vehicles Car Dealership Collision Repair 268

Shop Marketing Pros

NOVEMBER 25, 2024

Sure, the problem you’re talking about may already have articles, blogs, and videos, but they don’t have your voice. When you’re creating content, you’re speaking directly to your audience—your current and potential customers. When you stay in front of your customers, you’re reminding them why they trusted you in the first place.

Auto Repair 130

Auto Repair Auto Repair Shop Media Oil Change 130

Solera

DECEMBER 12, 2024

OEM Maintenance Schedules to boost customer service and revenue. Safe and Secure Payment Processing Methods designed to increase profits and customer satisfaction. Comprehensive Service Inspection Processes provide improved customer service and increased revenue. Did you like this article?

Auto Repair 130

Auto Repair Customer Service Management Automotive 130

RepairPal

NOVEMBER 19, 2024

Carage in Jupiter, FL, offers trusted, ASE-certified auto repair with a focus on legendary customer service, quality, and community. The post RepairPal Certified Shop Profile: Carage appeared first on RepairPal Shops Blog: Modern Shop Owner.

ASE 76

ASE Customer Service Auto Repair Management 76

Automotive Training Centre

MAY 14, 2024

This blog post explores this career path’s necessary steps and benefits and how individuals with auto parts training can leverage their skills and knowledge to excel as warehousing clerks. Emphasize any roles involving inventory management, customer service, or logistics coordination.

Management 253

Management Software Automotive Retail 253

RepairPal

AUGUST 28, 2024

Master key strategies for a successful auto repair shop, from excellent customer service to leveraging advanced technology for growth. The post How To Run a Successful Auto Repair Shop appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 79

Auto Repair Shop Auto Repair Customer Service Management 79

RepairPal

MARCH 17, 2023

As a service advisor, you know that keeping your customers happy is key to a successful service department. To help you do just that, we’ve compiled a list of five simple tips that can make a big difference in your customer service game.

Service Advisor 52

Service Advisor Customer Service Vehicle IT 52

RepairPal

MARCH 17, 2023

As a service advisor, you know that keeping your customers happy is key to a successful service department. To help you do just that, we’ve compiled a list of five simple tips that can make a big difference in your customer service game.

Service Advisor 52

Service Advisor Customer Service Vehicle IT 52

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. In this article, we’ll explore some ways you can provide exceptional customer service that will leave a lasting impression on your customers.

Customer Service 52

Customer Service Media Car IT 52

Solera

MAY 21, 2024

By identifying and addressing issues early, you can help prevent accidents, breakdowns, and costly repairs, saving your customers time and money in the long run. This proven customer service model can also have several business benefits for automotive repair shops! Grow Your Shop’s Average Repair Order Amount.

Auto Repair Shop 130

Auto Repair Shop Vehicle Auto Repair Automotive Repair 130

Automotive Training Centre

JUNE 19, 2024

This blog post explores how heavy-duty estimation differs from regular auto body estimating. Strong customer service skills are crucial in this role, as building trust and maintaining positive customer relationships is essential.

Software 209

Software Hydraulics Insurance Technical 209

Humble Mechanic

MAY 6, 2015

For those of you not familiar with how flat rate works, you can watch a podcast I did called “Getting Paid on Flat Rate” or read a blog post I […] Today on the automotive podcast, we are talking about something that I am sure will ruffle a few feathers. That is flat rate.

Automotive 130

Automotive Customer Service 130

RepairPal

SEPTEMBER 3, 2024

Attract high-quality customers to your auto repair shop with strategies like word-of-mouth, a strong online presence, and customer service. The post How to Attract High-Quality Customers To Your Auto Repair Shop appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 71

Auto Repair Shop Auto Repair Customer Service 71

RepairPal

DECEMBER 13, 2024

Exhaust Masters in Merrillville, IN, provides trusted, family-owned auto repair with 50 years of dedication to quality, customer care, and community involvement. The post RepairPal Certified Shop Profile: Exhaust Masters appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 86

Auto Repair Customer Service Management 86

AutoShopOwner

JANUARY 10, 2024

In this blog post, we’ll explore 10 financial resolutions that are essential for every business to make in order to have a profitable, prosperous year ahead. Plus, retaining existing customers is often more cost-effective. 10: EXPAND MARKETING EFFORTS Invest in marketing efforts to attract new customers and retain existing ones.

Management 130

Management Customer Service Software Media 130

AutoVitals

DECEMBER 28, 2023

In addition to excellent repair work and customer service, you must understand and master the art of marketing. In the highly competitive automotive aftermarket industry, you need more than exceptional mechanical skills to stay ahead of the competition. Because of time constraints, many shops rely on word-of-mouth marketing.

Automotive Services 79

Automotive Services Automotive Auto Repair Shop Auto Repair 79

RepairPal

MARCH 16, 2023

That’s why it’s essential to not only provide them with quality products and services, but to also go the extra mile to make them feel appreciated and valued. In this article, we’ll explore some ways you can provide exceptional customer service that will leave a lasting impression on your customers.

Customer Service 40

Customer Service Media Car IT 40

RepairPal

OCTOBER 18, 2024

Discover how Certified auto repair shops grow their business with online reviews, loyalty programs, and community involvement to boost customer engagement. The post How Auto Repair Marketing Drives Customer Engagement appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair 85

Auto Repair Auto Repair Shop Customer Service 85

Auto Profit Masters

SEPTEMBER 8, 2023

Improve Your Customer Service Quality customer service is essential if you want to keep people coming back to your shop and telling others about their good experiences. Elevating the level of your customer service will help ensure you get better reviews online and establish a positive reputation for your brand.

Car 130

Car Customer Service Automotive Services Media 130

AutoFix

SEPTEMBER 19, 2023

A major component in fostering this trust is exceptional customer service. But what does exceptional customer service entail? Bob Farrell, a legend in the service industry, provides a profound and simple answer: “Give them the pickle!” By embracing Bob Farrell’s “Give them the pickle!”

Auto Repair 40

Auto Repair Customer Service Auto Repair Shop Education 40

RepairPal

OCTOBER 18, 2024

G2 Auto in Finksburg, MD, offers high-quality, auto repair services with a focus on customer relationships, transparency, and community involvement. The post RepairPal Certified Shop Profile: G2 Auto appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Services 81

Auto Repair Services Auto Repair Customer Service Management 81

RepairPal

FEBRUARY 28, 2024

Let's dive into some common misperceptions and uncover the heart of driving success to run a customer-centric shop. The post Driving Success: Mastering Customer-Centric Shop Marketing Strategies appeared first on RepairPal Shops Blog: Modern Shop Owner.

Customer Service 81

Customer Service 81

CATI

AUGUST 8, 2024

The transportation industry is a dynamic and essential part of modern life, and within this sector, taxi dispatchers play a crucial role in coordinating efficient and effective transportation services. This blog post explores the responsibilities, skills, and benefits of working as a taxi dispatcher after undergoing automotive training.

Automotive 88

Automotive Transportation Customer Service Software 88

RepairPal

NOVEMBER 1, 2024

Top Line Car Care is a RepairPal Certified auto repair shop that focuses on customer-focused service in Wylie, Texas. The post RepairPal Certified Shop Profile: Top Line Car Care appeared first on RepairPal Shops Blog: Modern Shop Owner.

Auto Repair Shop 78

Auto Repair Shop Auto Repair Car Customer Service 78

RepairPal

FEBRUARY 7, 2024

Customers heavily rely on your auto repair shop to fix their vehicles and provide a reliable and trustworthy service experience. Here are 5 ways that your shop can build trust with automotive customers. The post 5 Ways to Build Trust with Automotive Customers appeared first on RepairPal Shops Blog: Modern Shop Owner.

Automotive 81

Automotive Auto Repair Shop Auto Repair Vehicle 81

AutoVitals

JANUARY 16, 2024

Efficiency, accuracy, and customer service are central to an auto repair shop's success. AutoVitals prioritizes fast and accurate point-of-sale integrations to ensure that shop and customer data is accurate. This blog post will explain the details and benefits of AutoVitals' two-way integration with R.O.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Customer Service Software 52

Bolt on Technology

AUGUST 6, 2024

Understanding why this skepticism exists and addressing it head-on is essential for building trust and fostering a positive relationship with customers. This concern often stems from past experiences or stories they've heard, leading to a general distrust in the industry.

Vehicle 87

Vehicle Auto Repair Mechanic Customer Service 87

Bolt on Technology

JULY 16, 2024

Finding ways to attract more customers to your auto repair shop is crucial for success. This technology can streamline your inspection processes and improve customer communication. One effective method is through the use of vehicle inspection software.

Software 74

Software Auto Repair Shop Vehicle Auto Repair 74