AutoFix

SEPTEMBER 19, 2023

A major component in fostering this trust is exceptional customer service. But what does exceptional customer service entail? Bob Farrell, a legend in the service industry, provides a profound and simple answer: “Give them the pickle!” By embracing Bob Farrell’s “Give them the pickle!”

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Auto Repair Customer Service Auto Repair Shop Education 40

Automotive Training Centre

JANUARY 17, 2024

Create a professional website showcasing your services, certifications, and testimonials. Another brilliant idea is to start a blog or a YouTube channel providing valuable content related to auto body estimation. Your reputation as an auto body estimator relies equally on customer service and technical skills.

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Auto Body Shop Insurance Auto Mechanic Training Auto Repair Shop 237

Automotive Training Centre

JUNE 19, 2024

This blog post explores how heavy-duty estimation differs from regular auto body estimating. Technical Knowledge Gained During Auto Body Estimating Training Regular auto body estimators need a solid understanding of automotive technology and repair techniques.

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Software Hydraulics Insurance Technical 195

Automotive Training Centre

JANUARY 23, 2024

Successful dealerships boast a sales team that can close deals and provide outstanding customer service. In this blog post, we examine the different functions within a car sales setting and highlight how each member contributes to the success of the collective.

Service Advisor 201

Service Advisor Finance Management Auto Mechanic Training 201

CATI

AUGUST 8, 2024

The transportation industry is a dynamic and essential part of modern life, and within this sector, taxi dispatchers play a crucial role in coordinating efficient and effective transportation services. This blog post explores the responsibilities, skills, and benefits of working as a taxi dispatcher after undergoing automotive training.

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Automotive Transportation Customer Service Software 86

CATI

AUGUST 1, 2024

Showcase Your Technical Skills Auto mechanics today must be proficient in using diagnostic technology and understanding onboard computer systems. Emphasize your training in these areas to demonstrate your technical capabilities. Don’t forget to show off the technical skills you’ve learned in auto mechanic training.

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Mechanic Auto Mechanic Training Technical Automotive 86

CATI

NOVEMBER 23, 2023

In the dynamic and ever-evolving world of auto parts, staying competitive in the job market requires more than technical know-how. Emphasize Technical Skills, Proficiency, and Experience Undoubtedly, a deep understanding of auto parts is the backbone of any successful career in the industry. Are you interested in an auto parts career

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Technical Troubleshooting Electronics Retail 83

CATI

AUGUST 29, 2024

This blog post delves into the role of an auto body technician, exploring the daily responsibilities, skills needed, and the path to becoming one through specialized training. The Importance of Auto Body Technician Training Given the complexity and technical nature of the job, proper auto body technician training is essential.

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Collision Repair Repaints Technical Vehicle 70

CATI

JUNE 6, 2024

This blog post explores the world of climate control specialists, exploring what they do, the skills they possess, and the path to a rewarding career in this crucial automotive field. Or picture driving on a chilly winter morning and switching on the car’s heater to quickly warm you up for a comfortable drive.

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Air Conditioning Automotive Technical Preventative Maintenance 78

AutoFix

MARCH 22, 2024

Building Your Team Recruitment : Begin with the end in mind by recruiting individuals who not only have the technical skills required but also fit the culture and values of your business. Training Technicians for Success Developing Technical Skills Continuous learning is key in the ever-evolving auto repair industry.

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Auto Repair Shop Auto Repair Technical Management 52

CATI

JANUARY 11, 2024

This blog post highlights the role of a Logistics Representative and explains what the role entails. Beyond the technical skills acquired at dispatch college, building and maintaining relationships is crucial for success in logistics. Coordination of Pickups/Deliveries: Managing the logistics of collecting and delivering goods.

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Transportation IT Customer Service Management 81

CATI

JUNE 27, 2024

Technical Knowledge with Practical Experience Employers highly value candidates with a deep knowledge of various auto parts and their functions. Strong communication skills are essential for understanding customer needs, explaining technical information in layman’s terms, and providing excellent service.

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Apprenticeship Technical Management Automotive Repair 90

AutoFix

JUNE 19, 2024

One of the pivotal roles that contribute to this success is that of a service writer. But what is a service writer , and why is their role so crucial in an auto repair shop ? Defining the Role of a Service Writer A service writer, also known as a service advisor, acts as the bridge between customers and the auto repair shop.

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Auto Repair Shop Auto Repair Service Advisor Technical 52

CATI

JUNE 13, 2024

Dispatchers play a crucial role in ensuring the efficient operation of transportation services, whether for local deliveries or long-haul highway routes. In this blog post, we will explore these differences, helping you understand which career path is the best for you.

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Automotive Transportation Management Software 72

CATI

NOVEMBER 9, 2023

Being a successful salesperson requires more than a license or technical knowledge. The most successful salespeople back these up with soft skills that offer their customers an unforgettable experience, often making their decisions more straightforward. Do you want to explore our world-class automotive sales courses ?

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Automotive Customer Service Management Finance 70

CATI

MAY 11, 2023

Being good at something is one thing, but having the qualities and technical insight to make a career out of it is another thing entirely. In this blog, we’ve identified five qualities that will help you thrive during auto detailing training and your career. Auto detailing is not just a technical skill but also an artistic one.

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Technical Professional Services Customer Service Car 52

AutoFix

MAY 22, 2024

Opening an auto repair shop can be a rewarding venture for those passionate about cars and customer service. Technical Expertise Required Running a successful auto repair shop requires a high level of technical expertise. However, like any business, it comes with its unique set of challenges and rewards.

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Auto Repair Shop Auto Repair Technical Management 52

CATI

SEPTEMBER 19, 2024

To succeed as a mobile mechanic after auto mechanic school , you’ll need excellent problem-solving skills, strong customer service abilities, and the capacity to work independently. CATI’s auto mechanic training provides you with technical knowledge, but adapting quickly in various locations will be essential.

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Auto Mechanic Training Mechanic Auto Repair Car Mechanic 82

AutoSuccess

OCTOBER 17, 2023

While thinking about overtly complex and technical topics, it’s important to remember that all technology is only and exactly as good as the people behind it, the authors of the code, and the people serving your needs. If you think AI is for writing articles, or that you can trick Google by blogging, you’ve already lost. 2 at 2 p.m.

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IT Management Retail Customer Service 98

CATI

MAY 16, 2024

Becoming a Showroom Prep Specialist might be the perfect fit if you’re looking for a career that combines creativity with technical skills. – Customer Service Skills: Specialists must sometimes interact with customers or clients and possess good communication skills. What Does a Showroom Prep Specialist Do?

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Car Dealership Automotive Vehicle Engineering 73

Shop Marketing Pros

SEPTEMBER 18, 2023

A much-needed movement has been happening across our industry for some years now, and that’s the movement of shop owners from being mechanics who just happen to own a business to being businessmen who just happen to be technically proficient at fixing cars. For a website with an active blog, I typically see a bounce rate of around 75%.

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Auto Repair Shop Service Advisor Media Auto Repair 130

AutoFix

SEPTEMBER 6, 2023

Incorporate Soft Skills: While technical knowledge is vital, soft skills like communication, customer service, and teamwork are equally crucial. Regular Evaluation: Monitor the progress of your apprentices, offer feedback, and adjust the training methods when necessary.

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Apprenticeship Auto Repair Shop Auto Repair Automotive Repair 52

The Mechanic Doctor

NOVEMBER 17, 2023

Reason: Reviews and references from past customers provide insight into the mechanic’s reliability, quality of work, and customer service. Reason: Effective communication is key to a good customer service experience. This could be through word-of-mouth, online reviews, or testimonials.

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Mechanic Automotive Service Excellence Customer Service ASE 52

AutoFix

JULY 5, 2024

Whether it’s technical training or customer service workshops, a well-trained team can significantly improve your shop’s performance. Social media campaigns, Google ads, or local community events can boost your visibility. Invest in Training: Equip your team with the latest skills and knowledge.

Auto Repair Shop 52

Auto Repair Shop Auto Repair Tire Rotations Management 52

The Mechanic Doctor

JANUARY 4, 2024

One partner may excel in technical expertise, bringing years of hands-on experience in auto repair and maintenance. This knowledge is crucial for ensuring top-quality service and customer satisfaction. Ensuring Excellence in Service and Customer Experience The technical expert ensures a wide range of top-notch services.

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Car Management Mechanic Technical 52

AutoFix

SEPTEMBER 19, 2023

The world of auto repair is a dynamic blend of technical expertise, customer service, and business acumen. The independent auto repair shop owner, as the epicenter of this universe, has a unique set of responsibilities. Success in this industry isn’t merely a result of knowing the ins and outs of vehicles.

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Auto Repair Shop Auto Repair Finance Customer Service 40

Shop Marketing Pros

NOVEMBER 1, 2023

With customer service as the foundation of internal marketing, I am also advising my clients in the coming year to greatly enhance the employee experience. More content that is relevant to the search (words, blogs, video, posts, etc.), More content that is relevant to the search (words, blogs, video, posts, etc.),

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Media Management Automotive Repair Automotive 130

Autoflow

NOVEMBER 3, 2023

First, develop a structured training program that covers safety protocols, customer service and technical skills. 3: Select Quality Parts and Suppliers When you cut corners, customers and their cars know it. Now, no one has any excuses to fall short.

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Auto Repair Shop Auto Repair Oil Change Automotive Repair 105

Shop Marketing Pros

JUNE 9, 2023

They have technical classes, management classes, and marketing classes. I see shop owners who no longer turn wrenches taking technical classes and bypassing marketing classes. Use it wisely and build the capacity to do the increased level of work at the highest quality and level of customer service. Increase your prices.

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Auto Repair Shop Auto Repair Management Education 130