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Book Recommendations

AutoShopOwner

I couldn't find a place for book recommendations, so I started one. Here's a great list of "must-read" books for business. It's from Ratchet & Wrench magazine. link] [link]

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10 Must Read Books for Automotive Shop Owners

AutoShopOwner

It was a very good article with some absolutely great books to read. If I could call just one automotive article a complete seminar, this would be the article.

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Why Do Service Advisors Struggle with Booking the Next Appointment?

AutoShopOwner

I know two things about booking the next appointment. And those that do book the next appointment at car delivery increase sales, maintain car counts, and have a better ROI. First, many struggle with it. Why, they focus on the customer right in front of them. We all know that retention is less costly than new customer acquisition.

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Books for Automotive Mechanics

BayIQ

Here are a few books to keep in your shop for your technician’s use and reference. In addition to formal training, it is important to encourage your team to stay up to date on the latest trends and technology in the automotive aftermarket industry.

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Booking Your Customer's Next Appointment - REVISITED

AutoShopOwner

Do you have a process that books your customer's next appointment? Today, we need to be proactive about setting the customer's appointment. Too many shops spend a lot of money to get NEW customers, when they HAVE customers right in front of them everyday. Why not bring them back? Yes, of why not?

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Kelley Blue Book: Americans Bought Nearly 1.2 Million EVs in 2023

Tomorrow's Technician

vehicle buyers chose to go electric last year, according to the latest data from Kelley Blue Book, a Cox Automotive company. More new competitors enter the EV market by the month, with Kelley Blue Book estimating that consumers will have more than 70 EV options from which to choose within the next two years. million U.S.

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Kelly Blue Book: Americans Bought Nearly 1.2 Million EVs in 2023

Brake & Front End

vehicle buyers chose to go electric last year, according to the latest data from Kelley Blue Book, a Cox Automotive company. More new competitors enter the EV market by the month, with Kelley Blue Book estimating that consumers will have more than 70 EV options from which to choose within the next two years. million U.S.