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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful.

Retail 254
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How To Land Clients As An Independent Auto Body Estimator

Automotive Training Centre

Engage with local auto repair shops, insurance companies, and car dealerships. The more people know about your services, the more likely you will get referrals. Also, consider advertising in local newspapers and automotive magazines or sponsoring local community events. Attend industry events, workshops, and seminars.

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Benefits of Outsourcing Title Work

AutoSuccess

Outsourcing allows car dealerships to streamline operations and their employees to focus on what they do best — sales and customer service. Outsourcing title work also provides an ideal solution when staff goes on vacation or turnover occurs. In today’s competitive automotive market, efficiency must be a priority.

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Inventory Management Tools Drive a Successful Used Vehicle Strategy

AutoSuccess

Back in the early days of his career, Jose Mendoza was simply looking for an office job at a local car dealership. During his interview process with the dealership’s general manager, their general sales manager actually convinced Mendoza to the sales side of the business with an odd persuasion method.

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Get Ready for AI to Revolutionize Dealerships

AutoSuccess

AI enables car dealerships to do things faster and with less effort, enabling us to do things we never thought we could tackle while removing tasks we are not best suited to do from our plates. MOVING TOWARD AN AI-DRIVEN FUTURE AI and automation will help define the future of car dealerships. So how do you get started?

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The Smart Shift: How Dealerships Are Slashing Processing Costs

AutoSuccess

Among the myriad of industries, car dealerships stand out for their keen adoption of innovative financial practices to sustain profitability. The Cost-Saving Potential For car dealerships, where transactions are typically high-value, the cost savings from adopting these strategies can be substantial.

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Nurturing Tomorrow’s Technicians: The Benefits and Implementation of an Apprentice Program

AutoSuccess

Identify areas for improvement and implement adjustments as needed to enhance program outcomes and overall dealership performance. Apprentice programs are invaluable assets for new car dealerships seeking to cultivate a skilled workforce and secure their competitive edge in the automotive market.