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How to keep your independent car dealership competitive

Solera

Independent car dealerships must remain competitive compared to other independent dealers in their area and large national chains with big budgets, a strong brand identity, and access to a nationwide inventory. It can be tough out there, but many independent dealerships are not only competitive, but they thrive.

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Why Customers Don’t Answer Calls and the Power of a Text-First Strategy

AutoSuccess

Today’s customers are increasingly resistant to answering phone calls from businesses, especially car dealerships. To connect more effectively with potential customers, many dealerships are adopting a text-first strategy, which aligns better with modern communication habits.

Finance 95
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Executive Spotlight with Bill Wittenmyer of DealerOn

AutoSuccess

In the AutoSuccess Executive Spotlight, host Brian Ankney interviews Bill Wittenmyer from DealerOn , discussing the current challenges and strategies for car dealerships. Dealerships are struggling with staffing and performance due to a significant portion of salespeople and managers being new to the industry post-COVID.

Finance 115
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Scalable Car Buying in 2025

AutoSuccess

We talked with their used car manager, Bryan Bough, about their private-party buying program. But to understand why, we need to examine how car dealerships typically work and why Dennis Dillons approach was so different. Streamlined Lead Management Managing leads from private sellers initially felt overwhelming.

Car 97
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Advanced AI Tools and Automation Are Transforming Automotive OEMs

AutoSuccess

By leveraging data from previous purchases, online interactions and even social media, car dealerships not only increase operational efficiency but also create a highly personalized buying experience. These AI-technologies largely avoid costly disruptions from outside vendors to line management and to final mile customer deliveries.

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COMMENTARY: 8 tips to be adaptive & thrive in a down market

Auto Remarketing

The world of car dealerships is a dynamic and ever-evolving industry that operates in tandem with economic cycles. In a down market, car dealerships face unique challenges that test their adaptability and resilience. Being a car dealer in a down market is undoubtedly challenging, but it’s not insurmountable.

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Document Management Solutions Keep Your Dealership FTC Compliant

AutoSuccess

Document management and storage are one aspect of the Safeguards Rule that challenges many dealers. An employee who makes a mistake as simple as leaving a deal jacket on a table in the lounge or someone’s desk can potentially expose a customer’s sensitive and personal information and put a car dealership at risk for hefty fines.